login not displayed and unscrollable items on checkout page

  • Resolved noname

    (@casahova)


    2 years, 5 months ago

    Good Day,

    Just started using this plugin, and I observed that firstly when users are told to require to log in on the checkout page, it does not display my login form which I am using currently using from the plugin called xootix login/signup popup form. The default checkout page does display this.
    Secondly when I add many items (about 10) into the cart, the checkout page is unable to scroll all the listed items under the cart overview. It cuts off the last few items which is unviewable on the screen.
    I am using astra theme.

    Can the team look into this?

    Thank you

Viewing 5 replies - 1 through 5 (of 5 total)
  • Luiggi Bellincanta

    (@luiggiab)

    2 years, 5 months ago

    Hello Casahova,

    Sorry about the delay,

    This issue is currently under review, we will reply to you as soon as the status changes.

    Best,
    Luiggi

    Luiggi Bellincanta

    (@luiggiab)

    2 years, 5 months ago

    Hello Casahova,

    We managed to replicate the scroll down issue, we are working on a fix!

    But for the reported pop up problem we did not manage to replicate it, seemed to work with or without fluid checkout installed.

    What we did was enable Auto Open Popup and set On Pages: to the checkout page.

    https://t2449427.p.clickup-attachments.com/t2449427/b803d8ba-d8db-4f29-a643-82abece4c650/image.png?view=open

    Could you test it in your end with this setting?

    If it does not work we need more information that could help us replicate this issue such as the step-by-step flow or the plugin settings being used. Other plugins could also be interfering with the render please check it by disabling them.

    We will reply to you as soon as we have a fix for the scroll issue!

    Best,
    Luiggi

    Thread Starter noname

    (@casahova)

    2 years, 5 months ago

    Hello Luiggi,

    Thank You for looking into the matter. I have tentatively fixed the scrolling problem using the following CSS:

    @media screen and (min-width: 1000px) { form.woocommerce-checkout .fc-wrapper .fc-checkout-order-review .fc-checkout-order-review__inner {
    height: 550px;
    overflow: auto!important;
    }
    }`

    Regarding the popup login, I forgot to mention I deactivated the popup function. So it would look more like the default login function, but with nicer visuals from the plugin. Your setting indeed does work for the popup function. However I have checked and disabled the plugins one by one, the default login function is missing from the checkout page when Fluid checkout plugin is activated. The default woocommerce message: “Returning customer? click here to login” will disappear.

    Apologies, but I cant seem to remember how I deactivate the popup function for it to appear like the default login function.

    Hope this helps.

    Thanks!

    Thread Starter noname

    (@casahova)

    2 years, 5 months ago

    Hi again,

    I have enabled allow creating of account and login existing account during checkout and it integrates nicely in your plugin. So it is all good now regarding logging in.

    Thanks!

    Luiggi Bellincanta

    (@luiggiab)

    2 years, 5 months ago

    Hi Casahova,

    Great to hear that the issues are fixed! 🙂

    Regarding the scroll issue we still consider that to be a bug and we will be fixing that on later on!

    I will close this thicket for now.

    Best,
    Luiggi

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘login not displayed and unscrollable items on checkout page’ is closed to new replies.