All of our sites seem to be failing when you try to unlock after lockout. Regardless of when you enter your username or email you get this message when trying to unlock:
Error: No locked entry was found in the DB with your IP address range!
Some of the errors mention no email address found. I double checked that the lock out info has the same email as the user on the unlock page, and it does. Please help. You can’t seem to unlock from the login page.
The page I need help with: [log in to see the link]
- The topic ‘Login Lockout Error’ is closed to new replies.