Title: Login issues and errors
Last modified: October 5, 2020

---

# Login issues and errors

 *  Resolved [xavieria](https://wordpress.org/support/users/xavieria/)
 * (@xavieria)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/login-issues-and-errors/)
 * Hi,
 * Since I last upgraded my wordpress platform to WP 551, I ran checks and noticed
   that anytime the site is accessed with wrong access credentials , I get the following
   errors:
 * Notice: Trying to get property ‘user_pass’ of non-object in /xxxxxx/public_html/
   wp-includes/user.php on line 150
 * Notice: Trying to get property ‘ID’ of non-object in /xxxxxxxx/public_html/wp-
   includes/user.php on line 150
 * Warning: hash_equals(): Expected known_string to be a string, null given in /
   xxxxxxxxx/public_html/wp-includes/pluggable.php on line 2388

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [Siew](https://wordpress.org/support/users/kosiew/)
 * (@kosiew)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/login-issues-and-errors/#post-13496294)
 * Hi there,
 * Could you please share a copy of your site’s System Status? You can find it via
   WooCommerce > Status.
    Select “Get system report” and then “Copy for support”.
   Once you’ve done that, paste it here in your response.
 *  Thread Starter [xavieria](https://wordpress.org/support/users/xavieria/)
 * (@xavieria)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/login-issues-and-errors/#post-13496822)
 *     ```
       ### WordPress Environment ###
   
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       Site address (URL): https://xxxxxxxxxxxxxxxxxxxx
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       REST API Version: ✔ 1.0.15
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       WP Cron: ✔
       Language: en_US
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       ### Server Environment ###
   
       Server Info: Apache
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       PHP Time Limit: 800
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       WCFM - WooCommerce Frontend Manager: by WC Lovers – 6.5.4 – Installed version not tested with active version of WooCommerce 4.4.1
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       PDF viewer for WordPress: by ThemeNcode – 7.1
       Per Product Flat Rate Shipping for WC: by Jeff Sherk – 1.0.4 – Installed version not tested with active version of WooCommerce 4.4.1
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       Decimal Separator: .
       Number of Decimals: 2
       Taxonomies: Product Types: external (external)
       grouped (grouped)
       simple (simple)
       variable (variable)
   
       Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
       exclude-from-search (exclude-from-search)
       featured (featured)
       outofstock (outofstock)
       rated-1 (rated-1)
       rated-2 (rated-2)
       rated-3 (rated-3)
       rated-4 (rated-4)
       rated-5 (rated-5)
   
       Connected to WooCommerce.com: –
   
       ### WC Pages ###
   
       Shop base: #3916 - /shop/
       Cart: #3917 - /cart/
       Checkout: #3918 - /checkout/
       My account: #3919 - /my-account/
       Terms and conditions: ❌ Page not set
   
       ### Theme ###
   
       Name: Martfury Child
       Version: 1.0
       Author URL: http://drfuri.com
       Child Theme: ✔
       Parent Theme Name: Martfury
       Parent Theme Version: 2.4.4
       Parent Theme Author URL: http://demo2.drfuri.com
       WooCommerce Support: ✔
   
       ### Templates ###
   
       Overrides: martfury/woocommerce/cart/cart-shipping.php
       martfury/woocommerce/cart/cart-totals.php
       martfury/woocommerce/cart/cart.php version 3.8.0 is out of date. The core version is 4.4.0
       martfury/woocommerce/cart/mini-cart.php
       martfury/woocommerce/checkout/form-checkout.php
       martfury/woocommerce/checkout/form-coupon.php
       martfury/woocommerce/checkout/form-login.php
       martfury/woocommerce/checkout/terms.php
       martfury/woocommerce/content-product.php
       martfury/woocommerce/content-single-product.php
       martfury/woocommerce/content-widget-product.php
       martfury/woocommerce/global/form-login.php
       martfury/woocommerce/global/quantity-input.php
       martfury/woocommerce/global/wrapper-end.php
       martfury/woocommerce/global/wrapper-start.php
       martfury/woocommerce/loop/add-to-cart.php
       martfury/woocommerce/loop/orderby.php
       martfury/woocommerce/loop/pagination.php
       martfury/woocommerce/myaccount/form-login.php
       martfury/woocommerce/myaccount/form-lost-password.php
       martfury/woocommerce/myaccount/my-address.php
       martfury/woocommerce/single-product/add-to-cart/external.php
       martfury/woocommerce/single-product/add-to-cart/simple.php
       martfury/woocommerce/single-product/add-to-cart/variable.php
       martfury/woocommerce/single-product/meta.php
       martfury/woocommerce/single-product/product-image.php
       martfury/woocommerce/single-product/product-thumbnails.php
       martfury/woocommerce/single-product/rating.php
       martfury/woocommerce/single-product/related.php
       martfury/woocommerce/single-product/review-meta.php
       martfury/woocommerce/single-product/stock.php
       martfury/woocommerce/single-product/tabs/tabs.php
       martfury/woocommerce/single-product/up-sells.php
       martfury/woocommerce/single-product-reviews.php
   
       Outdated Templates: ❌
   
   
       						Learn how to update
   
       ### Action Scheduler ###
   
       Complete: 177
       Oldest: 2020-09-08 12:11:43 +0000
       Newest: 2020-10-06 00:00:04 +0000
   
       Pending: 1
       Oldest: 2020-10-07 00:00:04 +0000
       Newest: 2020-10-07 00:00:04 +0000
       ```
   
 *  Plugin Support [Senff – a11n](https://wordpress.org/support/users/senff/)
 * (@senff)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/login-issues-and-errors/#post-13497969)
 * Hi [@xavieria](https://wordpress.org/support/users/xavieria/)
 * You have a few plugins installed that deal with security, so it’s possible they
   are conflicting with eachother. I’d recommend the conflict-testing steps here
   to isolate the source of the issue: 
    [https://docs.woocommerce.com/document/how-to-test-for-conflicts/](https://docs.woocommerce.com/document/how-to-test-for-conflicts/)
 * The best way to determine if the issue is being caused by a theme and/or plugin
   is to do the following:
    – Temporarily switch your theme back to a default theme,
   such as [Storefront](https://woocommerce.com/products/storefront/). – Disable**
   all** plugins except for WooCommerce. – Clear your browser cache, and the cache
   on your site if you have one there. – Test to see if the issue has been resolved.
 * If that resolves the issue, then one-by-one you can switch back your theme and
   re-enable your plugins, testing in between, until the problem appears again. 
   This will then give you an idea about which plugin is the one causing the conflict.
 * Since these tests will impact the look and functionality of the site, we strongly
   recommend using a staging site where you can do your testing.
    If you don’t already
   have a staging site set up, check with your hosting company as many offer this
   as part of their packages. Otherwise, you can use a free plugin such as [WP Staging](https://wordpress.org/plugins/wp-staging/)
   to set one up.
 *  Thread Starter [xavieria](https://wordpress.org/support/users/xavieria/)
 * (@xavieria)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/login-issues-and-errors/#post-13502617)
 * Done all that before but issue still remains..
 * all these issues started popping up since I upgraded to wordpress 551
 *  [Siew](https://wordpress.org/support/users/kosiew/)
 * (@kosiew)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/login-issues-and-errors/#post-13542047)
 * Hi there,
 * Can you also update your WooCommerce version from `WC Version: 4.4.1`?
 *  Plugin Support [Damianne P (a11n)](https://wordpress.org/support/users/drwpcom/)
 * (@drwpcom)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/login-issues-and-errors/#post-13572115)
 * Hi [@xavieria](https://wordpress.org/support/users/xavieria/). We haven’t heard
   from you in a while and I hope you were able to resolve the issue by updating
   WooCommerce. I’m going to go ahead and mark this thread as resolved. If you still
   need help with this issue or have any other questions about the WooCommerce plugin,
   please start a new thread.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Login issues and errors’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504)
 * [WooCommerce](https://wordpress.org/plugins/woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/)
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 * 6 replies
 * 4 participants
 * Last reply from: [Damianne P (a11n)](https://wordpress.org/support/users/drwpcom/)
 * Last activity: [5 years, 6 months ago](https://wordpress.org/support/topic/login-issues-and-errors/#post-13572115)
 * Status: resolved