Title: Login Issues Last modified: April 16, 2020 --- # Login Issues * [rbari314](https://wordpress.org/support/users/rbari314/) * (@rbari314) * [5 years, 12 months ago](https://wordpress.org/support/topic/login-issues-67/) * Hey folks; I created a new website called surveybths.tech * Now for some reason, the WordPress version of the site is on surveybths.tech/ wp53; But that’s not the problem. * The issue is that I can’t log in through the back-end for some reason. I tried going to phpMyAdmin through my Control Panel, and I clicked on wpqj_users and tried creating a new user and logging in with that Username+Pass, but that didn’t work. I even tried logging in with the default user that was already there, but that also didn’t work. * You can find my screenshot here: [https://ibb.co/bdX74s8](https://ibb.co/bdX74s8) * How can I fix this? Please help ASAP, as this is an urgent project. Thank you! * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Flogin-issues-67%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 9 replies - 1 through 9 (of 9 total) * [Davood Denavi](https://wordpress.org/support/users/binarywc/) * (@binarywc) * [5 years, 12 months ago](https://wordpress.org/support/topic/login-issues-67/#post-12681410) * since you are trying to change the password for the admin account in phpmyadmin you need to get the md5 hash for the password you want to use using a tool like this one: [https://www.md5hashgenerator.com/](https://www.md5hashgenerator.com/) * Thread Starter [rbari314](https://wordpress.org/support/users/rbari314/) * (@rbari314) * [5 years, 12 months ago](https://wordpress.org/support/topic/login-issues-67/#post-12681464) * [@binarywc](https://wordpress.org/support/users/binarywc/) Alright, I’m on the website, so what do I do? * [Davood Denavi](https://wordpress.org/support/users/binarywc/) * (@binarywc) * [5 years, 12 months ago](https://wordpress.org/support/topic/login-issues-67/#post-12681467) * type in the password you want then click submit… it will give you a hash near the top of the page that you need to copy into the password field of the wp admin users table for the account you want to login with. * Thread Starter [rbari314](https://wordpress.org/support/users/rbari314/) * (@rbari314) * [5 years, 12 months ago](https://wordpress.org/support/topic/login-issues-67/#post-12681476) * [@binarywc](https://wordpress.org/support/users/binarywc/) Alright, so I just did that. I put in the username under the user_login column and the password under the user_pass column from the wpqj_users table. But when I put that username +pass into [http://surveybths.tech/wp53/wp-login.php](http://surveybths.tech/wp53/wp-login.php), it said that the password is incorrect. * Does it take some time to update or something? - This reply was modified 5 years, 12 months ago by [rbari314](https://wordpress.org/support/users/rbari314/). - This reply was modified 5 years, 12 months ago by [rbari314](https://wordpress.org/support/users/rbari314/). * Thread Starter [rbari314](https://wordpress.org/support/users/rbari314/) * (@rbari314) * [5 years, 12 months ago](https://wordpress.org/support/topic/login-issues-67/#post-12681501) * [@binarywc](https://wordpress.org/support/users/binarywc/) Any help is greatly appreciated * [Davood Denavi](https://wordpress.org/support/users/binarywc/) * (@binarywc) * [5 years, 12 months ago](https://wordpress.org/support/topic/login-issues-67/#post-12681512) * Read my last post. I only said to point it under the password column. There’s not much else I can do to help at this juncture. * When you change the username back You will use the password you entered in the website i linked to in other to get the secured hash, not the hash itself, into the password field on the login screen. * Thread Starter [rbari314](https://wordpress.org/support/users/rbari314/) * (@rbari314) * [5 years, 12 months ago](https://wordpress.org/support/topic/login-issues-67/#post-12681541) * [@binarywc](https://wordpress.org/support/users/binarywc/) OK, let’s say I want my password to be “123Boy”. I type that in into the MD5 Hash Generator and I get my hash is **93cb13aa184a74deb1ec64f3ac0ccccb**. OK, so now I go to wpqj_users => user_pass => I change the user_pass to 93cb13aa184a74deb1ec64f3ac0ccccb and hit enter. Then, I’ll go back to [http://surveybths.tech/wp53/wp-login.php](http://surveybths.tech/wp53/wp-login.php) and log in with that username and password. * Is that right? Thanks * [jameszen](https://wordpress.org/support/users/jameszen/) * (@jameszen) * [5 years, 12 months ago](https://wordpress.org/support/topic/login-issues-67/#post-12682235) * WordPress does hashing more than one pass to the plaintext password. If your wp-config.php don’t include any salt for additional level of encryption, you can try but the suggestion is simple if you can setup a new WordPress site and create new account, you can retrieve the password from there. * [https://wpdatatables.com/wordpress-salts-and-keys/](https://wpdatatables.com/wordpress-salts-and-keys/) * [Davood Denavi](https://wordpress.org/support/users/binarywc/) * (@binarywc) * [5 years, 12 months ago](https://wordpress.org/support/topic/login-issues-67/#post-12682888) * [@jameszen](https://wordpress.org/support/users/jameszen/) the op’s issue is likely a forgotten password and email issue with the server not sending the email out. * [@rbari314](https://wordpress.org/support/users/rbari314/) sorry for the delay, yes that’s exactly what I’m saying to do. Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘Login Issues’ is closed to new replies. ## Tags * [login](https://wordpress.org/support/topic-tag/login/) * [website](https://wordpress.org/support/topic-tag/website/) * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 9 replies * 3 participants * Last reply from: [Davood Denavi](https://wordpress.org/support/users/binarywc/) * Last activity: [5 years, 12 months ago](https://wordpress.org/support/topic/login-issues-67/#post-12682888) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics