Title: Login Issue
Last modified: August 20, 2016

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# Login Issue

 *  [lnockler](https://wordpress.org/support/users/lnockler/)
 * (@lnockler)
 * [14 years, 3 months ago](https://wordpress.org/support/topic/login-issue-13/)
 * I’m helping a friend who registered a wordpress.org website with the help of 
   someone and then didn’t work on it until after all the passwords were changed.
   The site URL displays the site. We’ve determined the username but don’t have 
   the correct email address or password to access the admin screens to update/post
   etc. The email password function isn’t working as it seems like an unknown email
   address is registered to the account. How do we proceed from here to determine
   the password and email address and get into the account?
 * Any help in this regard would be much appreciated.
 * Linda

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [hotplugin](https://wordpress.org/support/users/hotplugin/)
 * (@hotplugin)
 * [14 years, 3 months ago](https://wordpress.org/support/topic/login-issue-13/#post-2569811)
 * unless you have actual access to database itself. this cannot be fixed.
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [14 years, 3 months ago](https://wordpress.org/support/topic/login-issue-13/#post-2569875)
 * > then didn’t work on it until after all the passwords were changed.
 * Changed by who?

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Login Issue’ is closed to new replies.

## Tags

 * [Login Issue](https://wordpress.org/support/topic-tag/login-issue/)
 * [password](https://wordpress.org/support/topic-tag/password/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 3 participants
 * Last reply from: [esmi](https://wordpress.org/support/users/esmi/)
 * Last activity: [14 years, 3 months ago](https://wordpress.org/support/topic/login-issue-13/#post-2569875)
 * Status: not resolved

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