Title: Login help – new problem
Last modified: March 16, 2018

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# Login help – new problem

 *  [jenjoyce](https://wordpress.org/support/users/jenjoyce/)
 * (@jenjoyce)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/login-help-new-problem/)
 * I’m having trouble logging in to WordPress admin and haven’t found an answer 
   to this specific problem.
 * I can log in to my main page admin no problem.
 * I cannot log in to my staging site, which is the same login and same password.
   I get a message that says Error: password is incorrect. I’ve tried resetting.
   It still works fine for the main site and not at all for staging site.
 * Also, I cannot log in on my phone. The WordPress app says no such account/email.
   My browser on my phone does that incorrect password thing.
 * I’ve tried different browsers. I cleared cache and deleted cookies.
 * Any suggestions? I am not technical.

Viewing 1 replies (of 1 total)

 *  [Name Hero](https://wordpress.org/support/users/nameherocom/)
 * (@nameherocom)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/login-help-new-problem/#post-10084186)
 * How did you setup your staging site? Did you do it manually or use a plugin?
 * Are you positive the staging website is set to use a separate database from the
   main website?
 * If you’re certain, you may want to manually resetting the password via PHPMyAdmin
   of the staging website:
 * [https://codex.wordpress.org/Resetting_Your_Password#Through_phpMyAdmin](https://codex.wordpress.org/Resetting_Your_Password#Through_phpMyAdmin)

Viewing 1 replies (of 1 total)

The topic ‘Login help – new problem’ is closed to new replies.

## Tags

 * [login problem](https://wordpress.org/support/topic-tag/login-problem/)
 * [password problem](https://wordpress.org/support/topic-tag/password-problem/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [Name Hero](https://wordpress.org/support/users/nameherocom/)
 * Last activity: [8 years, 2 months ago](https://wordpress.org/support/topic/login-help-new-problem/#post-10084186)
 * Status: not resolved

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