Title: Login Form Errors Last modified: August 31, 2016 --- # Login Form Errors * Resolved [canaryblogger](https://wordpress.org/support/users/canaryblogger/) * (@canaryblogger) * [10 years, 3 months ago](https://wordpress.org/support/topic/login-form-errors/) * Hi. I have installed the plug-in and uploaded my products in my demo store but problems arise when registering and confirming the purchase. No text shows up in the login fields, it is just blank even though if you go back, it recognizes the previously inserted text. No matter what I do, I cannot successfully register a user, it always gives an error, either with the VAT number or it says the user already exists even though it has yet to accept one. * [https://wordpress.org/plugins/jigoshop/](https://wordpress.org/plugins/jigoshop/) Viewing 15 replies - 1 through 15 (of 17 total) 1 [2](https://wordpress.org/support/topic/login-form-errors/page/2/?output_format=md) [→](https://wordpress.org/support/topic/login-form-errors/page/2/?output_format=md) * [Jigoshop Support-Vasili](https://wordpress.org/support/users/vasiliborbis/) * (@vasiliborbis) * [10 years, 3 months ago](https://wordpress.org/support/topic/login-form-errors/#post-7034173) * Hi canaryblogger, * Could you provide some link to the site? * Thread Starter [canaryblogger](https://wordpress.org/support/users/canaryblogger/) * (@canaryblogger) * [10 years, 3 months ago](https://wordpress.org/support/topic/login-form-errors/#post-7034286) * Hi. Sorry, I wasn’t notified of your response. The store address is [http://www.canaryadminservices.com/v-store](http://www.canaryadminservices.com/v-store) * Thank you * Plugin Author [Jigoshop Support – Marcin](https://wordpress.org/support/users/azrielnefezen/) * (@azrielnefezen) * [10 years, 3 months ago](https://wordpress.org/support/topic/login-form-errors/#post-7034300) * Hi canaryblogger, In your wp-content/themes/aquitaine/style.css find the following line: * ``` input { height: 14px; } ``` * and change it to * ``` input { /*height: 14px;*/ } ``` * And you should see everything 🙂 * Thread Starter [canaryblogger](https://wordpress.org/support/users/canaryblogger/) * (@canaryblogger) * [10 years, 3 months ago](https://wordpress.org/support/topic/login-form-errors/#post-7034315) * Hi. I have input the above but nothing has changed. I even tried 16px, 18px and 22px but no change at all to the form. * Plugin Author [Jigoshop Support – Marcin](https://wordpress.org/support/users/azrielnefezen/) * (@azrielnefezen) * [10 years, 2 months ago](https://wordpress.org/support/topic/login-form-errors/#post-7034318) * Hi, So you’ve edited the 108th line in this: wp-content/themes/aquitaine/style. css file and haven’t seen any effect? You might want to try to clear your browsers cache. * Thread Starter [canaryblogger](https://wordpress.org/support/users/canaryblogger/) * (@canaryblogger) * [10 years, 2 months ago](https://wordpress.org/support/topic/login-form-errors/#post-7034319) * Hi, Thank you, I have managed to fix that problem now. I was inputing the code on the theme style css page within Theme Options. * The only other problem I see is with the EU VAT number. It doesn’t accept my Spanish ID and I need this feature for my accounts. * Thanks * Plugin Author [Jigoshop Support – Marcin](https://wordpress.org/support/users/azrielnefezen/) * (@azrielnefezen) * [10 years, 2 months ago](https://wordpress.org/support/topic/login-form-errors/#post-7034320) * Hi, Do you get some kind of an error message? If you do, could you tell me what kind of an error/ the contents of the error message? Regards, Marcin * Thread Starter [canaryblogger](https://wordpress.org/support/users/canaryblogger/) * (@canaryblogger) * [10 years, 2 months ago](https://wordpress.org/support/topic/login-form-errors/#post-7034322) * Hi. Yes, it says: EU VAT Number (billing) is not a valid VAT Number. Leave it blank to disable VAT validation. (VAT may be charged depending on your location) * Plugin Author [Jigoshop Support – Marcin](https://wordpress.org/support/users/azrielnefezen/) * (@azrielnefezen) * [10 years, 2 months ago](https://wordpress.org/support/topic/login-form-errors/#post-7034324) * Hi, We are using this API : [http://ec.europa.eu/taxation_customs/vies/](http://ec.europa.eu/taxation_customs/vies/) check if your VAT number is valid here. Regards, Marcin * Thread Starter [canaryblogger](https://wordpress.org/support/users/canaryblogger/) * (@canaryblogger) * [10 years, 2 months ago](https://wordpress.org/support/topic/login-form-errors/#post-7034326) * HI. This number is for import/export where companies are required to register. I need customers who purchase my e-Books and services to be able to input their ID or passport number for invoicing purposes so this API will not work for the majority of companies that use this plugin. Is there another way around it? * Thanks Sabrina * Plugin Author [Jigoshop Support – Marcin](https://wordpress.org/support/users/azrielnefezen/) * (@azrielnefezen) * [10 years, 2 months ago](https://wordpress.org/support/topic/login-form-errors/#post-7034327) * Hi, So you want to not validate the EU VAT Number field? * Thread Starter [canaryblogger](https://wordpress.org/support/users/canaryblogger/) * (@canaryblogger) * [10 years, 2 months ago](https://wordpress.org/support/topic/login-form-errors/#post-7034330) * Hi I would like clients to input their ID to purchase my services whatever that number may be so I suppose yes, the field would have to be unvalidated if there is a way to do that * Plugin Author [Jigoshop Support – Marcin](https://wordpress.org/support/users/azrielnefezen/) * (@azrielnefezen) * [10 years, 2 months ago](https://wordpress.org/support/topic/login-form-errors/#post-7034334) * Hi, Unfortunately you’d rather have to remove the field and add a new one, or change it’s name/id to do so. * Thread Starter [canaryblogger](https://wordpress.org/support/users/canaryblogger/) * (@canaryblogger) * [10 years, 2 months ago](https://wordpress.org/support/topic/login-form-errors/#post-7034337) * Thank you. Can you please advise me how to do this? * Plugin Author [Jigoshop Support – Marcin](https://wordpress.org/support/users/azrielnefezen/) * (@azrielnefezen) * [10 years, 2 months ago](https://wordpress.org/support/topic/login-form-errors/#post-7034339) * Hi, In your wp-content/plugins/jigoshop/templates/checkout/form.php file you’ll the “get_billing_fields” function. This is your target 🙂 Regards, Marcin Viewing 15 replies - 1 through 15 (of 17 total) 1 [2](https://wordpress.org/support/topic/login-form-errors/page/2/?output_format=md) [→](https://wordpress.org/support/topic/login-form-errors/page/2/?output_format=md) The topic ‘Login Form Errors’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/jigoshop_655549.svg) * [Jigoshop](https://wordpress.org/plugins/jigoshop/) * [Frequently Asked Questions](https://wordpress.org/plugins/jigoshop/#faq) * [Support Threads](https://wordpress.org/support/plugin/jigoshop/) * [Active Topics](https://wordpress.org/support/plugin/jigoshop/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/jigoshop/unresolved/) * [Reviews](https://wordpress.org/support/plugin/jigoshop/reviews/) ## Tags * [blank form](https://wordpress.org/support/topic-tag/blank-form/) * [VAT number](https://wordpress.org/support/topic-tag/vat-number/) * 17 replies * 3 participants * Last reply from: [Jigoshop Support – Marcin](https://wordpress.org/support/users/azrielnefezen/) * Last activity: [10 years, 2 months ago](https://wordpress.org/support/topic/login-form-errors/page/2/#post-7034348) * Status: resolved