Login Form Changes are not saving

Resolved Saqib
(@mycplus)

1 month, 3 weeks ago

Hi Support Team,

Every time I try to make changes to Login Form or other forms, changes are not save and page redirects back to previous settings. This is happening in both free and premium versions. I also tried to un-install and reinstall the plugin but same is happening.

Please let me know what extra details do you need to figure out the issue.

Regards,

Saqib

Viewing 7 replies - 1 through 7 (of 7 total)

Plugin Author Metagauss
(@metagauss)

1 month, 2 weeks ago

Hi @mycplus,

Could you please check this issue after deactivating all other plugins on your site. Also try after changing the theme as well.

Thread Starter Saqib
(@mycplus)

1 month, 2 weeks ago

Ok I will try deactivating plugins, but not sure if theme has to do any thing with this? Changes are not saving in Dashboard so I think theme does not interfere.

Thread Starter Saqib
(@mycplus)

1 month, 2 weeks ago

Ok after disabling the theme, it worked. However, show “Register” button does not show up on Login page.

I was using BoomBox theme by https://px-lab.com/.

Plugin Author Metagauss
(@metagauss)

1 month, 2 weeks ago

Hi @mycplus,

In the field manager section of the Login Form, there is an option – Display “Register” Button. Please enable this and check for the Register button again.

Our team will look into the issue with the BoomBox theme.

Thread Starter Saqib
(@mycplus)

1 month, 2 weeks ago

I did that but it’s still not showing in the front end. All settings now save properly in a different theme but register button is not showing. I enabled/disabled user registration too but it has no effect.

Plugin Author Metagauss
(@metagauss)

1 month, 2 weeks ago

Hi @mycplus,

Is the default registration page also set from Global Settings -> Default Pages -> Default Registration Page setting?

Plugin Author Metagauss
(@metagauss)

1 month, 2 weeks ago

Due to lack of further response, we are closing this topic.

Viewing 7 replies - 1 through 7 (of 7 total)

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