Title: Login failes
Last modified: September 16, 2020

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# Login failes

 *  [dahype](https://wordpress.org/support/users/dahype/)
 * (@dahype)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/login-failes/)
 * Hi, after i login to the plugin using the facebook, and choose the page i want
   reviews from. What i click done, the popup closes but nothing changes on the “
   Shortcode” page. Any ideas why? Thanks

Viewing 1 replies (of 1 total)

 *  Plugin Author [Daniel K.](https://wordpress.org/support/users/richplugins/)
 * (@richplugins)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/login-failes/#post-13421262)
 * Hi [@dahype](https://wordpress.org/support/users/dahype/),
 * First of all, could you please check and confirm following?
 * 1. You’re using the browser with enable a Cookie for third-party sites;
 * 2. You tested the connection process in the Incognito mode or any other browser;
 * 3. You deleted the ‘WidgetPack’ integration here  https://www.facebook.com/settings?
   tab=business_tools and tried to re-connect the Facebook account;
 * 4. You connected the personal Facebook account which has the admin right for 
   the FB page from which you need to show the reviews and this account is not a
   Page (business) Facebook account (it’s a personal FB profile with the admin right).
 * Thanks!

Viewing 1 replies (of 1 total)

The topic ‘Login failes’ is closed to new replies.

 * ![](https://ps.w.org/fb-reviews-widget/assets/icon-128x128.png?rev=2153159)
 * [Reviews Widgets for Google, Yelp & TripAdvisor](https://wordpress.org/plugins/fb-reviews-widget/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/fb-reviews-widget/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/fb-reviews-widget/)
 * [Active Topics](https://wordpress.org/support/plugin/fb-reviews-widget/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/fb-reviews-widget/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/fb-reviews-widget/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Daniel K.](https://wordpress.org/support/users/richplugins/)
 * Last activity: [5 years, 6 months ago](https://wordpress.org/support/topic/login-failes/#post-13421262)
 * Status: not resolved