Title: login error message – cannot connect to database
Last modified: August 21, 2016

---

# login error message – cannot connect to database

 *  Resolved [Xobject](https://wordpress.org/support/users/xobject/)
 * (@xobject)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/login-error-message-cannot-connect-to-database/)
 * help! – It’s not possible to login to our WordPress web site.
    Error message 
   is – connot connect to database. We have done database repair, but all it says
   is that everything is Ok (for each database table).
 * What to do?

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/login-error-message-cannot-connect-to-database/#post-4252468)
 * Have you spoken to your hosts about this?
 *  Thread Starter [Xobject](https://wordpress.org/support/users/xobject/)
 * (@xobject)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/login-error-message-cannot-connect-to-database/#post-4252630)
 * Thanks for your help.
    I suppose you mean cPanel in our case. The problem is 
   that we don’t know the password for the account. It was handled by a former web
   administrator and he doesn’t remember what it was … So, we have to talk to cPanel
   obviously.
 *  Thread Starter [Xobject](https://wordpress.org/support/users/xobject/)
 * (@xobject)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/login-error-message-cannot-connect-to-database/#post-4252718)
 * We have now contact with our host cPanel and a support case running.

Viewing 3 replies - 1 through 3 (of 3 total)

 The topic ‘login error message – cannot connect to database’ is closed to new replies.

## Tags

 * [database connection error](https://wordpress.org/support/topic-tag/database-connection-error/)
 * [login error](https://wordpress.org/support/topic-tag/login-error/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 2 participants
 * Last reply from: [Xobject](https://wordpress.org/support/users/xobject/)
 * Last activity: [12 years, 11 months ago](https://wordpress.org/support/topic/login-error-message-cannot-connect-to-database/#post-4252718)
 * Status: resolved

## Topics

### Topics with no replies

### Non-support topics

### Resolved topics

### Unresolved topics

### All topics