Login Error (3 posts)

  1. Schultzz
    Posted 3 years ago #

    Hi, I have loaded wordpress 3.4.1 to my site and gone through all the steps. But when I try to login via http://www.hillsidebuggies.com.au/wp-login.php or even http://www.hillsidebuggies.com.au/wp-admin the screen just goes white (there is not even the zero (0) in the top corner).
    It appears that all of the wp_ files are in phpMyAdmin database.
    Can anyone help?

  2. Tara
    Volunteer Moderator
    Posted 3 years ago #

    Have you tried:

    -deactivating ALL plugins (yes, all) temporarily to narrow down the problem. If the problem goes away, re-activate them individually (one-by-one) to find the problematic plugin(s). If you can't get into your admin dashboard, try resetting the plugins folder by FTP or phpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems (because the hooks remain unless plugins completely removed or some plugins stick around in cached files. So by renaming the folder, you break them and force them inactive).

    -switching to the unedited default theme (Twenty Eleven) for a moment by renaming your current theme's folder in wp-content/themes. The idea is to force WordPress to fall back to the default theme to rule out any theme-specific issue.
    If you don't have access to your admin area, then access your server via FTP or SFTP or whatever file management application your host provides.

    -If the above troubleshooting steps do not resolve the issue, try manually re-upload all files and folders EXCEPT the wp-config.php file and the /wp-content/ directory from a fresh download of WordPress. This should replace your core files without changing your content and settings in wp-config.php file and the /wp-content/ directory. Read the Manual Update directions first!

  3. Schultzz
    Posted 3 years ago #

    Thanks for the quick response,

    Unfortunately there is no difference, still not able to login.

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