Title: Login error
Last modified: January 10, 2023

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# Login error

 *  Resolved [gerizon](https://wordpress.org/support/users/gerizon/)
 * (@gerizon)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/login-error-115/)
 * Hi! My problem is that a facebook account was previously linked to woocommerce.
   Now I want to connect another account, but it says that I do not have admin rights.
   I installed the plugin Reset Facebook for Woocommerce and did the reset, but 
   the problem remains. (That writes: “No settings to clear.”)
 * I want to connect a completely new facebook account to woocommerce, but for some
   reason it wants to automatically assign the previous business manager.
 * 01-10-2023 @ 13:44:10 – Failed to connect to Facebook. Reason: Permissions error:
   access_denied, reason: user_denied
 * What can I do?
 * Have a nice day!
    -  This topic was modified 3 years, 4 months ago by [gerizon](https://wordpress.org/support/users/gerizon/).

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [Saif](https://wordpress.org/support/users/babylon1999/)
 * (@babylon1999)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/login-error-115/#post-16359111)
 * Hello [@gerizon](https://wordpress.org/support/users/gerizon/),
   I understand 
   you want to connect to another Facebook account. Please navigate to the following
   URL and delete the values mentioned below: `www.yourdomain.come/wp-admin/wp_options.
   php`
    - wc_facebook_product_catalog_id
    - wc_facebook_external_merchant_settings_id
    - wc_facebook_feed_id
 * Let us know how it goes!
 *  Thread Starter [gerizon](https://wordpress.org/support/users/gerizon/)
 * (@gerizon)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/login-error-115/#post-16360040)
 * Dear [@babylon1999](https://wordpress.org/support/users/babylon1999/)
 * Unfortunately, I have Woodmart template and the file is not in place. Where should
   I look in this case?
 * Thank you for your help!
 *  [xue28 (woo-hc)](https://wordpress.org/support/users/xue28/)
 * (@xue28)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/login-error-115/#post-16360606)
 * Hi [@gerizon](https://wordpress.org/support/users/gerizon/)
 * > Unfortunately, I have Woodmart template and the file is not in place. Where
   > should I look in this case?
 * I am not sure I am getting what you’re referring to here. Can you please share
   with us a clear screenshot of what you see on your end so that we could address
   you more effectively?
 * If you don’t already have a screenshot service installed, you can try [https://snipboard.io](https://snipboard.io)
   or [http://skitch.com/](http://skitch.com/). You can share the direct link to
   the image as a response to this topic.
 *  Thread Starter [gerizon](https://wordpress.org/support/users/gerizon/)
 * (@gerizon)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/login-error-115/#post-16361073)
 * I don’t have the 3 values that you wrote there. (Sorry for my english)
 * [https://snipboard.io/CUpxzg.jpg](https://snipboard.io/CUpxzg.jpg)
 *  [Igor H](https://wordpress.org/support/users/ihereira/)
 * (@ihereira)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/login-error-115/#post-16362286)
 * Hello,
 * Please follow the steps explained in this thread: [How to disconnect old Facebook account and change it](https://wordpress.org/support/topic/facebook-for-woocommerce-how-to-disconnect-old-facebook-account-and-change-it/#:~:text=The%20other%20workaround%20needs%20to%20be%20run%20by%20a%20developer%20or%20merchant%20directly.).
 * I hope this helps.
 *  Thread Starter [gerizon](https://wordpress.org/support/users/gerizon/)
 * (@gerizon)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/login-error-115/#post-16368072)
 * Thank you for help! Successfully connected.
 *  [xue28 (woo-hc)](https://wordpress.org/support/users/xue28/)
 * (@xue28)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/login-error-115/#post-16368446)
 * Hi [@gerizon](https://wordpress.org/support/users/gerizon/)
 * I’m glad we were able to help you here! 🙂
 * I will be marking this thread as resolved. Should you have further inquiries,
   kindly [create a new topic here](https://wordpress.org/support/plugin/woocommerce/#new-topic-0).
 * Meanwhile, if you have a few minutes, we’d love it if you could leave us a review:
 * [https://wordpress.org/support/plugin/facebook-for-woocommerce/reviews/](https://wordpress.org/support/plugin/facebook-for-woocommerce/reviews/)
 * Thanks!

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Login error’ is closed to new replies.

 * ![](https://ps.w.org/facebook-for-woocommerce/assets/icon.svg?rev=3469606)
 * [Meta for WooCommerce](https://wordpress.org/plugins/facebook-for-woocommerce/)
 * [Support Threads](https://wordpress.org/support/plugin/facebook-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/facebook-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/facebook-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/facebook-for-woocommerce/reviews/)

 * 7 replies
 * 4 participants
 * Last reply from: [xue28 (woo-hc)](https://wordpress.org/support/users/xue28/)
 * Last activity: [3 years, 4 months ago](https://wordpress.org/support/topic/login-error-115/#post-16368446)
 * Status: resolved