Support » Fixing WordPress » login details??

  • jjs1234


    Hi all

    I have a website This website was created for me in WordPress.

    I recently appointed a seo specialist to improve the rankings. I was asked for my wordpress log in details. When I tried to log in to wordpress with my details I could not as it had been sometime since I had logged in. I was told a new password had been emailed to my email address. See below:

    “An email has been sent to the email address we have on file for you.

    If you don’t get anything within a few minutes, or your email has changed, you may want to get in touch with us – pw-reset-2011 (at) this domain.”

    I have checked what email I thought the password would be sent to but it is not there. I have sent an email requesting confirmation of my email address to: [email removed – that email address is not connected with your site]

    I have heard nothing as yet, email was sent 2 days ago, and I am concerned I may have the wrong email address: [Ditto]

    Please could anyone confirm which email address I should be sending a request for confirmation of my email address to.

    Thanks – hope this makes sense!

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