Hello,
It seems that you are using EventON Full plugin from CodeCanyon.
Could you go to https://helpdesk.ashanjay.com/ and create a new ticket by registering through Login/Register > REGISTER FOR EVENTON SUPPORT, so our support staff can help with the issue?
Hello @artemsupport
Yes, I can do that but the problem is it said ‘License key for any of your EventON softwares’ while my license is not showing: https://ibb.co/sgZzWDS
From where I can get my license key?
Thank you
I read your article: https://docs.myeventon.com/documentations/how-to-find-eventon-license-key/
I will get back to you later, right now I will try with many emails and usernames…
Great! Please keep us updated.
Please also note that with any questions about your license, you need to contact CodeCanyon, since we don’t have any access to your account there.
I’m back again and unfortunately I did not find my login detail in Envato: CodeCanyon. So I couldn’t get a license key.
I contacted Envato: I told them that I lost my login details and I need to find it.
They asked for my email addresses to look into their database and I did. Then they replied to me that they did not find my emails. They said there’s no other choice but to create a new account and buy again. But they asked me to contact PlaceIt (a part of Envato) and I did. And I got the same answer that they did not find it. So my login detail is a long gone.
So I just leave my plugin as it is and hopefully it won’t conflict my website. I assume you wouldn’t just give me an update files?
Hello @artemsupport ,
It’s been 2 weeks now and I still haven’t heard you back.
Please and thank you.
We unable to help with any issues related your CodeCanyon account. If Envato tells you that they cannot find any of your info then we definitely cannot help.
Sorry mate we cant just hand out files for the full version. I hope you can figure things out with codecanyon, they are the exclusive seller of EventON full version at the moment.
