WordPress.org

Forums

[resolved] Login credentials and password reset not working (3 posts)

  1. jaimegm
    Member
    Posted 1 year ago #

    Hi,

    After updating to new WP version in two of my websites I am having a recurrent problem: login credentials do not work and password reset is not working either. I tried renaming plugins directory, and nothing. Also, use some of the different reset options mention here http://codex.wordpress.org/Resetting_Your_Password but it does not work either.

    The websites work ok from the client point of view but I cannot access admin panel. Any help or idea would be welcome... I am seeing many people with the same problem...

  2. esmi
    Forum Moderator
    Posted 1 year ago #

    Have you tried:

    - switching to the default theme to rule out any theme-specific problems.

    - re-uploading all files & folders - except the wp-content folder and wp-config.php & root .htaccess files - from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

  3. jaimegm
    Member
    Posted 1 year ago #

    @esmi thanks... after re-uploading files and folders from a fresh download it works.

Topic Closed

This topic has been closed to new replies.

About this Topic