Title: Login Authentication Code Bounced
Last modified: March 12, 2024

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# Login Authentication Code Bounced

 *  Resolved [PRABIN M](https://wordpress.org/support/users/prabinm/)
 * (@prabinm)
 * [2 years ago](https://wordpress.org/support/topic/login-authentication-code-bounced/)
 * When we turned on the 2FA on one of our sites and tried to log in, we didn’t 
   receive any mail with the Login Authentication Code. When we checked on the Elastic
   Email, we saw that the Login Authentication Code mail was bounced. 
   Does anyone
   know why this happened?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [chandelierrr](https://wordpress.org/support/users/shanedelierrr/)
 * (@shanedelierrr)
 * [2 years ago](https://wordpress.org/support/topic/login-authentication-code-bounced/#post-17493049)
 * Hi [@prabinm](https://wordpress.org/support/users/prabinm/), glad you reached
   out!
   Regarding email deliverability, Solid Security only generates the emails,
   and it is up to the mail server/SMTP to deliver them. Do you see any error logs/
   messages on your Elastic Email account on why the email bounced?We wrote this
   article for email deliverability issues, so please try to go through the recommended
   steps and let us know what you can find: [Diagnosing Email Deliverability Problems in WordPress](https://help.solidwp.com/hc/en-us/articles/22902157827739-Diagnosing-Email-Deliverability-Problems-in-WordPress)
 * Looking forward to hearing from you.
 *  Plugin Support [chandelierrr](https://wordpress.org/support/users/shanedelierrr/)
 * (@shanedelierrr)
 * [2 years ago](https://wordpress.org/support/topic/login-authentication-code-bounced/#post-17508143)
 * Hi there,
 * I hope the previous reply was helpful. Tracking notifications on this forum can
   become tricky over time, and since we haven’t received a response, I’ll mark 
   this post resolved.
   If you still require further assistance, feel free to open
   a new support topic, and we’d be happy to assist.Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Login Authentication Code Bounced’ is closed to new replies.

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## Tags

 * [itheme](https://wordpress.org/support/topic-tag/itheme/)
 * [login](https://wordpress.org/support/topic-tag/login/)

 * 2 replies
 * 2 participants
 * Last reply from: [chandelierrr](https://wordpress.org/support/users/shanedelierrr/)
 * Last activity: [2 years ago](https://wordpress.org/support/topic/login-authentication-code-bounced/#post-17508143)
 * Status: resolved