Support » Plugin: Customer verification for WooCommerce » Invalid PIN Code

  • Resolved dgenc

    (@dgenc)


    Hello,

    It does not accept the code found in the e-mail for verification. It gives Invalid Pin Code error although I type it correctly.

    • This topic was modified 7 months, 3 weeks ago by dgenc.
Viewing 10 replies - 1 through 10 (of 10 total)
  • Thread Starter dgenc

    (@dgenc)

    I solved the problem. The plugin is very nice. Thank you.

    Plugin Author zorem

    (@zorem)

    Hi @dgenc,

    Let me know if you need further assistance.

    Thanks,

    Hi,

    I have the same problem. How this was solved?

    Thread Starter dgenc

    (@dgenc)

    Click plugin email customize. click verification email and add space {cev_user_verification_pin} later

    Plugin Author zorem

    (@zorem)

    Thanks @dgenc
    @atisgailis – let me know if it works now

    Ok, I deleted the plugin (as it wasn’t working) and installed again to try out fix. Now I get an 404 error and no pop-up at all.

    Plugin Author zorem

    (@zorem)

    Hi @atisgailis,

    Can you try and save your WordPress permalinks – from your WordPress admin, click on the Settings > Permalink and just save them, no need to change. After that check again the verification page and let me know.

    Thanks,

    Link works now, but code – not.

    Plugin Author zorem

    (@zorem)

    Hi @atisgailis,

    We checked this but we can’t replicate this issue. Please refresh the website cache if you use cache plugins or Cloudflare and browser cache. if the issue continues, log in to your site in incognito mode and check if it continues, if yes, it might be a conflict with another plugin or theme, check your console for JS error, try to deactivate all other plugins besides WC and Customer email verification and see if the issue continues.

    Thanks,

    Hi,
    Perhaps it was JS error. Installed on another website and now it works.

Viewing 10 replies - 1 through 10 (of 10 total)
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