Title: logging in issues
Last modified: April 16, 2019

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# logging in issues

 *  [josh623](https://wordpress.org/support/users/josh623/)
 * (@josh623)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/logging-in-issues-4/)
 * Hey guys. I have a wordpress site I set up and have been using for about 8 years,
   it is hosted on Bluehost. I recently went to sign in like I usually do at the
   wp-admin page and it is saying my username does not exist (like wordpress suddenly
   deleted my username account?!)
 * So I logged into my blue host acount and was able to access my wordpress dashboard
   through “WordPress Tools” and “login” that way without issues. On my dashboard
   it’s still saying my username is the same and that it cannot be changed.
 * From there I reset my password and tried logging back in on different browsers
   and different computers on my network but keep getting an error “ERROR: The username
   or password you entered is incorrect.” I also cleared cached images/data etc.
 * Is wordpress having issues? What in the world is going on?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Flogging-in-issues-4%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/logging-in-issues-4/#post-11435456)
 * > ERROR: The username or password you entered is incorrect.
 * – The password is encrypted and stored in the database in the users table. To
   reset password, review [http://codex.wordpress.org/Resetting_Your_Password](http://codex.wordpress.org/Resetting_Your_Password)
   –
   Username is also stored in the users table. To change username, click the edit
   button (the pencil icon) next to your user and change what is entered into the
   user_login field.
 * **Backup: If you haven’t already done, always backup everything (including your
   database) before doing any actions, just in case something really goes wrong.
   You can never have enough backups! **
 *  [silk4stars](https://wordpress.org/support/users/virtfreedom/)
 * (@virtfreedom)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/logging-in-issues-4/#post-11462247)
 * I always create a second admin account. that way if I can’t get in on one I can
   on the other. You can not change the admin username once you create it, but you
   can delete that user from your second admin user account. Agree with the back
   up!!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘logging in issues’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 3 participants
 * Last reply from: [silk4stars](https://wordpress.org/support/users/virtfreedom/)
 * Last activity: [7 years, 3 months ago](https://wordpress.org/support/topic/logging-in-issues-4/#post-11462247)
 * Status: not resolved

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