Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support mark l chaves

    (@mlchaves)

    Hi @tschneider1402,

    Thanks for reaching out. We’re sorry you’re seeing a redirect issue.

    It looks like you’re using a custom login that’s overriding WordPress’ default redirect behavior.

    You should be able to test if your custom login is blocking the normal redirect.

    Here’s how.

    First, we recommend you confirm your restriction is set up correctly.

    In the Content Control Restriction Editor:

    1. Make sure you’ve got the correct role(s) selected under the General tab https://share.wppopupmaker.com/kpunjKrx

    2. Check that your Protection settings are Redirect and Login & Back https://share.wppopupmaker.com/bLuq7Ang

    3. Make sure you’ve selected your Our Properties page under the Content tab

    When that all looks good:

    1. Disable your custom login modal popup

    2. Purge all caches and navigate to https://offerolistingsite.devenly.com/our-properties/ to test if the Content Control login and redirect back works

    By the way, we also noticed jQuery error on your site. Any error like that has a good chance of interfering with your theme and plugins. You might want to get that fixed or temporarily disable it while testing your log-in redirect to avoid potential code conflicts.

    https://share.wppopupmaker.com/wbubE6Py

    If you’re still seeing the issue after doing the above, please submit a help request here.

    https://code-atlantic.com/contact-us/

    That way we can get more details to help you using a more private channel.

    Cheers!

    Thread Starter tschneider1402

    (@tschneider1402)

    I’ve done everything in your instructions but I don’t understand what a JQuery error is, how to find it or how to fix it. Not only is the login form continually being displayed despite following your steps regardless of whether or not the user is logged in, the header that’s supposed to change depending on logged in or logged out status also doesn’t change unless the page is refreshed.

    It all seems to be something to do with a caching issue and it doesn’t seem to matter what browser or device I use, something isn’t working properly. It doesn’t seem to be anything that’s wrong with your plugin, but how can I fix it?

    Thanks a lot.

    Plugin Support mark l chaves

    (@mlchaves)

    Hi @tschneider1402,

    Thanks so much for the update. We got your help desk request via our contact page.

    We’ll get back to you shortly!

    Cheers 🙂

    P.S. Closing this thread here.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Logged In Users Still Being Redirected’ is closed to new replies.