Support » Plugin: Simple Membership » Logged In Users Sometimes are Stuck in Login Screen

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  • Plugin Author wp.insider

    (@wpinsider-1)

    That is an unusual behavior. Something is conflicting somewhere. Do you have any caching on this site that might be contributing to this? A caching plugin or caching being used by your hosting provider on their end?

    Thanks for your quick response. I do have a caching plugin, but there’s no way for me to know if the users’ browsers are caching (and the answer always seems to be for them to clear their cookies). My hosting service also has a 3-hour caching setup, which I could disable if I had to.

    Plugin Support mbrsolution

    (@mbrsolution)

    @amy55, can you try to exclude the plugins login page from being cached locally and in your server cache system? Let us know if this helps you.

    Kind regards

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