Title: Log viewer doesn’t work Last modified: November 15, 2022 --- # Log viewer doesn’t work * Resolved [zonezero](https://wordpress.org/support/users/zonezero/) * (@zonezero) * [3 years, 7 months ago](https://wordpress.org/support/topic/log-viewer-doesnt-work/) * Version 7.2.22 Woocommerce 7.1.0 * Plugin Settings/Logs/selecting a log file and pressing “View Log” does nothing. Developer Console shows that: *)Uncaught TypeError: wpAjaxHelperRequest(…).success is not a function If possible, please take a look into this. Viewing 10 replies - 1 through 10 (of 10 total) * [Rafi Alam](https://wordpress.org/support/users/raficode/) * (@raficode) * [3 years, 7 months ago](https://wordpress.org/support/topic/log-viewer-doesnt-work/#post-16199824) * Hi, * Can you please give us a screenshot of the issue? * Also, you can get the log from WooCommerce >> Status >> Logs tab. * Let me know. * Thank you. * Thread Starter [zonezero](https://wordpress.org/support/users/zonezero/) * (@zonezero) * [3 years, 7 months ago](https://wordpress.org/support/topic/log-viewer-doesnt-work/#post-16199891) * Link to the screenshot: [https://imgur.com/a/7PrY1UA](https://imgur.com/a/7PrY1UA) Error happens while clicking on the “View Log” button * [Rafi Alam](https://wordpress.org/support/users/raficode/) * (@raficode) * [3 years, 7 months ago](https://wordpress.org/support/topic/log-viewer-doesnt-work/#post-16202710) * Hi, * The image URL you provided is not working. * Can you please check? * Thank you. * Thread Starter [zonezero](https://wordpress.org/support/users/zonezero/) * (@zonezero) * [3 years, 7 months ago](https://wordpress.org/support/topic/log-viewer-doesnt-work/#post-16202865) * [https://drive.google.com/file/d/16SISPMIKeu_s5V3vigsuv23zG77FFuk5/view](https://drive.google.com/file/d/16SISPMIKeu_s5V3vigsuv23zG77FFuk5/view) [https://imgurp.com/gHAowET](https://imgurp.com/gHAowET) * Added 2 additional links. * [Rafi Alam](https://wordpress.org/support/users/raficode/) * (@raficode) * [3 years, 7 months ago](https://wordpress.org/support/topic/log-viewer-doesnt-work/#post-16202880) * Hi, * Thanks for providing the screenshots. * Can you please copy your WPFM error log from WooCommerce >> Status >> Logs and send it [here](https://wordpress.org/support/topic/log-viewer-doesnt-work/support@rextheme.com?output_format=md)? * Thank you. * Thread Starter [zonezero](https://wordpress.org/support/users/zonezero/) * (@zonezero) * [3 years, 7 months ago](https://wordpress.org/support/topic/log-viewer-doesnt-work/#post-16203101) * Hello. Nothing on server side that would indicate a server/php error. So far, it seems that this is client-facing error. * What I have seen from browser end(not a JS developer): Javascript engine shows that “.success” is not a valid function and crashes. However, the XHR is triggered, receives a reply from server, but doesn’t know what to do with reply, as “.success” callback is not available. * Another place where this error is present – Category mapping section. JS screams that “.success” is not a valid function. XHR is processed, Google categories are received by browser from server. JS fails to populate the autocomplete category mappings. * Might be something to do with this? (source : [https://api.jquery.com/jquery.ajax/](https://api.jquery.com/jquery.ajax/))“ Deprecation Notice: The jqXHR.success(), jqXHR.error(), and jqXHR.complete() callbacks are removed as of jQuery 3.0. You can use jqXHR.done(), jqXHR.fail(), and jqXHR.always() instead.” * [Rafi Alam](https://wordpress.org/support/users/raficode/) * (@raficode) * [3 years, 7 months ago](https://wordpress.org/support/topic/log-viewer-doesnt-work/#post-16229468) * Hi, * We tried to find the issue on our server, but it’s working fine on our server. * Can you please go to the Product Feed Manger >> Settings >> Status >> Copy System Status and send it [here](https://wordpress.org/support/topic/log-viewer-doesnt-work/support@rextheme.com?output_format=md)? * Let me know. * Thank you. * [Rafi Alam](https://wordpress.org/support/users/raficode/) * (@raficode) * [3 years, 7 months ago](https://wordpress.org/support/topic/log-viewer-doesnt-work/#post-16233085) * Hi, * I’m following up to see if your issue is resolved. * If not, then can you please go to the Product Feed Manager >> Settings >> Status >> Copy System Status and send it [here](https://wordpress.org/support/topic/log-viewer-doesnt-work/support@rextheme.com?output_format=md)? * Let me know. * Thank you. * Thread Starter [zonezero](https://wordpress.org/support/users/zonezero/) * (@zonezero) * [3 years, 7 months ago](https://wordpress.org/support/topic/log-viewer-doesnt-work/#post-16233358) * Hello. Sent the system status as requested. * [Rafi Alam](https://wordpress.org/support/users/raficode/) * (@raficode) * [3 years, 7 months ago](https://wordpress.org/support/topic/log-viewer-doesnt-work/#post-16239100) * Hi, * Thanks for sending the requested information. * However, I’m marking this thread as resolved here as we are already providing support through our official support channel. * You are always welcome to open a new thread if you face any issues. * Thank you. Viewing 10 replies - 1 through 10 (of 10 total) The topic ‘Log viewer doesn’t work’ is closed to new replies. * ![](https://ps.w.org/best-woocommerce-feed/assets/icon-256x256.gif?rev=2476953) * [Product Feed Manager For WooCommerce - Sell on 200+ Online Marketplaces](https://wordpress.org/plugins/best-woocommerce-feed/) * [Frequently Asked Questions](https://wordpress.org/plugins/best-woocommerce-feed/#faq) * [Support Threads](https://wordpress.org/support/plugin/best-woocommerce-feed/) * [Active Topics](https://wordpress.org/support/plugin/best-woocommerce-feed/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/best-woocommerce-feed/unresolved/) * [Reviews](https://wordpress.org/support/plugin/best-woocommerce-feed/reviews/) * 10 replies * 2 participants * Last reply from: [Rafi Alam](https://wordpress.org/support/users/raficode/) * Last activity: [3 years, 7 months ago](https://wordpress.org/support/topic/log-viewer-doesnt-work/#post-16239100) * Status: resolved