Title: log in problems since update
Last modified: August 30, 2016

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# log in problems since update

 *  [jcgreenway](https://wordpress.org/support/users/jcgreenway/)
 * (@jcgreenway)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/log-in-problems-since-update/)
 * Hello,
 * Since trying to update to 4.4 I’ve been in a bit of a whirlpool of awful. Site
   is [http://10mh.net/](http://10mh.net/)
 * Problem 1 – the update failed, site down.
 * Tried manual update, deactivated plugins, couldn’t get the new wp-admin or wp-
   include folders to upload.
 * My hosting service restored a back up of my site so the posts are now up again.
   Yay!
 * Problem 2 – However, since then, I’ve been unable to log in, I’m getting a redirect
   loop. The hosting service have changed my password, no joy. I’ve cleared caches
   etc. Still no luck.
 * I think I’m a bit lost because I don’t know if Problem 2 is being caused by Problem
   1 or which one I need to fix first.
 * Can you help me out of this tailspin please?!

Viewing 1 replies (of 1 total)

 *  Thread Starter [jcgreenway](https://wordpress.org/support/users/jcgreenway/)
 * (@jcgreenway)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/log-in-problems-since-update/#post-6875269)
 * In case it’s useful, the original error message I got when the update failed 
   is this:
 * “Warning: require_once(/websites/123reg/LinuxPackage21/10/mh/_n/10mh.net/public_html/
   wp-admin/includes/class-wp-screen.php) [function.require-once]: failed to open
   stream: No such file or directory in /websites/123reg/LinuxPackage21/10/mh/_n/
   10mh.net/public_html/wp-admin/includes/admin.php on line 53
 * Fatal error: require_once() [function.require]: Failed opening required ‘/websites/
   123reg/LinuxPackage21/10/mh/_n/10mh.net/public_html/wp-admin/includes/class-wp-
   screen.php’ (include_path=’.:/usr/local/php53/share/pear:/usr/local/php53/share/
   php’) in /websites/123reg/LinuxPackage21/10/mh/_n/10mh.net/public_html/wp-admin/
   includes/admin.php on line 53″
 * Any help very gratefully received. I’ve looked at many forum topics but no luck
   so far.

Viewing 1 replies (of 1 total)

The topic ‘log in problems since update’ is closed to new replies.

## Tags

 * [epic fail](https://wordpress.org/support/topic-tag/epic-fail/)
 * [update fail](https://wordpress.org/support/topic-tag/update-fail/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 1 participant
 * Last reply from: [jcgreenway](https://wordpress.org/support/users/jcgreenway/)
 * Last activity: [10 years, 4 months ago](https://wordpress.org/support/topic/log-in-problems-since-update/#post-6875269)
 * Status: not resolved

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