Support » Fixing WordPress » Log-in problems

  • pubgraphics

    (@pubgraphics)


    Having major problems with a WordPress.org site that I transferred over to another user….it is weparentmore.org

    I mistakenly used an incorrect email to send to the new user, so she never rec’d it… so now we are both locked out. Where do I go from here???

Viewing 6 replies - 1 through 6 (of 6 total)
  • John Parris

    (@mindctrl)

    Member

    Do you have FTP access to the site?

    pubgraphics

    (@pubgraphics)

    No, not that I’m aware of… is that automatically set up thru the hosting company, Bluehost, in this case?

    John Parris

    (@mindctrl)

    Member

    Yes, they offer FTP support. They might be able to help you with this problem. If not, there are ways you can gain access using FTP and uploading a program that will allow you to create a new user or change an existing one. It’s probably best to contact Bluehost first.

    govpatel

    (@govpatel)

    If you are familiar with database you can change the user email address in users table.

    Hi!

    I can’t log into my old wordpress account, can’t remember my password, and when I click and do the “forgot your password” procedure, it won’t email me the password, so it doesn’t work, my username is theblackcape and the URL of the blog I need to access is http://theblackcape.wordpress.com

    Please help me out, I need to access it as soon as possible!

    esmi

    (@esmi)

    Forum Moderator

    @theblackcape90: If you require assistance then, as per the Forum Welcome, please post your own topic.

Viewing 6 replies - 1 through 6 (of 6 total)
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