Support » Fixing WordPress » log-in problem "weird"

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  • If that’s the error message then it sounds like you have been given the wrong username. Did your client email it to you or tell you over the phone? You should double-check that you have the correct spelling.

    If you have access to the database, check in the wp_users table and see what the actual username is.

    Thank you Michael,
    No, I was given the info in writing, and we have tried it many times to no avail. I even gave the access code to a friendly third party, and he did manage to open the admin, with the same info that is not working for me.
    Question: is there anywhere in WP any module that could be blocking certain IP addresses?

    Not unless there a plugin installed that could block in IP – such as Bad Behaviour.

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