I have been asked to be the webmaster for a WP site.
--I was given the username and password from the owner, I cannot lo-in she can log-in
--I asked her to make me a new user... I cannot log-in she can log-in
In both cases the error message is that there is no such username, when asked to reset the password, the message is that there is no such email...
I manage many WP sites... no problem, this is a first...