Support » Fixing WordPress » Log-in Issues

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  • You can find more information about different methods on how to reset the password from here:

    This is not helpful… The password is not the problem! I have the correct password and username. When I enter these, it does not log me into my dashboard, instead it returns to the same log-in page.

    Hi Lisa,

    Can you please explain what happened exactly? Is it a new install or it used to work and it stopped working?

    If then, did you do any changed or update the installation or plugins or something else?

    It used to work and now it has stopped working. I am currently hosting the site on a development site/platform while working on it. I last worked on it 2 weeks ago and it was fine, now I cannot log-in.

    I know this is very unhelpful… sorry! I know my password and username are correct and I have looked at all the options you gave me in your first link with regards to resetting the password, but this does not appear to be the issue.

    Can you go back through the changes and revert back some changes you’ve done?

    What sort of changes have you done?

    You can also refer to the following Codex which will help you troubleshoot your login problems:

    Let us know if you solved it.

    Hey I really need some help and I hope this is the right place for me to find it. I am a site admin for I have attempted many times in the past few weeks to sign into the back end of the site. I continue to get an error message reading that ” You do not have sufficient permissions to access this page.” Im not sure what happened and if someone could guide me I would greatly appreciate it. FYI I am not a site developer by trade so please don’t take “smart”.. I need it as dumbed down as possible. Thanks.

Viewing 7 replies - 1 through 7 (of 7 total)
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