Title: Log in?
Last modified: August 30, 2016

---

# Log in?

 *  Resolved [myblogisgreat](https://wordpress.org/support/users/myblogisgreat/)
 * (@myblogisgreat)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/log-in-37/)
 * Hi,
    Interesting plugin! Very smooth and straight forward but two things: a) 
   Running Windows 10 and Edge browser. When submitting the ticket, there is some
   black effect (hm, what is it now called? 🙂 ) and it freeze like that. One cannot
   click on the button and return. Refreshing the page do release the freeze.
 * b) How should the visitor read the answers? Login as whom?
 * Great work!
    Thanks, blogis
 * [https://wordpress.org/plugins/wp-support-centre/](https://wordpress.org/plugins/wp-support-centre/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [David Clough](https://wordpress.org/support/users/cloughit/)
 * (@cloughit)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/log-in-37/#post-6804235)
 * Hi,
 * I cannot replicate the issue in Windows 10 and Edge browser. What Theme are you
   using? Have you tried with a different theme (eg Twenty Fifteen)?
 * If you are still having problems please raise a ticket at [http://www.cloughit.com.au/support/](http://www.cloughit.com.au/support/)
   and provide a screenshot(s) so I can see what is happening.
 * With regards to point b, at this point in time the plugin is really developed
   for email piping, so the client would respond via email and their reply would
   be added to the ticket, and replies created by an agent within the administration
   panel would be emailed to the client.
 * The Pro version of the plugin does allow for clients to log in and submit replies
   via the front end, however, I am considering (and most likely will) enabling 
   this feature on the free version soon (maybe within the next few days, I just
   need to migrate from the pro to the free version).
 *  Thread Starter [myblogisgreat](https://wordpress.org/support/users/myblogisgreat/)
 * (@myblogisgreat)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/log-in-37/#post-6804365)
 * Thanks!
 *  Plugin Author [David Clough](https://wordpress.org/support/users/cloughit/)
 * (@cloughit)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/log-in-37/#post-6804456)
 * Heads up! Latest version allows for front end client ticket management 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Log in?’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wp-support-centre_6991a9.svg)
 * [WP Support Centre](https://wordpress.org/plugins/wp-support-centre/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-support-centre/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-support-centre/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-support-centre/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-support-centre/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-support-centre/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [David Clough](https://wordpress.org/support/users/cloughit/)
 * Last activity: [10 years, 6 months ago](https://wordpress.org/support/topic/log-in-37/#post-6804456)
 * Status: resolved