Log export does not export answers

  • jmcgeever

    (@jmcgeever)


    2 years, 9 months ago

    When I export logs, in the answer column, I get either blanks or numbers with a varying number of digits. They do not correspond to the actual answers. Can you please provide a solution.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author YOP

    (@yourownprogrammer)

    2 years, 9 months ago

    Hello

    Can you let us know if you are running the latest version(6.2.9)?
    Also, if possible, can you share a link to your poll and a screenshot of the export with the columns having issues?

    Thread Starter jmcgeever

    (@jmcgeever)

    2 years, 9 months ago

    This is on a site that has not been updated since its creation in late 2016. YOP-Poll version is 5.8.0 and WP 4.7.21. I do not see a way to share a screen grab. In the download of the Logs, the answer column contains numbers instead of the word answers I see in the backend.

    Thread Starter jmcgeever

    (@jmcgeever)

    2 years, 9 months ago

    I was able to resolve the issue by installing the current version of YOP-Polls on my new website and importing the old data.

    Thread Starter jmcgeever

    (@jmcgeever)

    2 years, 9 months ago

    All 300 polls except one deleted on update, after using the menu item that allowed to upload the old data. All 30,000 votes replaced with bogus votes attributed to the remaining poll. Your help is seriously needed.

    Plugin Author YOP

    (@yourownprogrammer)

    2 years, 9 months ago

    Hello

    Can you please contact us on our website as we will need more info to assist?

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
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