Title: lockout
Last modified: September 29, 2026

---

# lockout

 *  Resolved [timholz](https://wordpress.org/support/users/timholz/)
 * (@timholz)
 * [1 week, 1 day ago](https://wordpress.org/support/topic/lockout-4/)
 * Hi – today i made a login and was immediately locked out. I had a grey screen
   with a e-mail input field for a request to unlock my access. Since i am the admin,
   this lead to nothing. It also said something about a session expired. I then 
   deleted the plugin manually, cleared htaccess, removed all tables and options
   and also cleared the scheduled hooks. The database was absolutely clear from 
   aiowps. Then i reinstalled the plugin. To my great surprise, i was again locked
   out. And again, i removed the plugin for it prohibits my access. How can i remove
   the lockout? regards theo
    -  This topic was modified 1 week, 1 day ago by [timholz](https://wordpress.org/support/users/timholz/).

Viewing 14 replies - 1 through 14 (of 14 total)

 *  Plugin Support [hjogiupdraftplus](https://wordpress.org/support/users/hjogiupdraftplus/)
 * (@hjogiupdraftplus)
 * [1 week, 1 day ago](https://wordpress.org/support/topic/lockout-4/#post-19032808)
 * Hi [@timholz](https://wordpress.org/support/users/timholz/),
 * You have been locked out, which means the IP address you are using to log in 
   has been locked by AIOS.
 * Please check the failed login events under **AIOS → Dashboard → Audit Log** to
   determine why your IP address was locked.
 * As a temporary measure, you can add the following constant to your `wp-config.
   php` file to disable the login lockout feature: before `wp-setings.php` included.
 *     ```wp-block-code
       define( 'AIOS_DISABLE_LOGIN_LOCKOUT', true ); 
       ```
   
 * After adding this, please check **AIOS → Dashboard → Login Lockout** and confirm
   whether your IP address is listed there.
 * Regards,
 *  Thread Starter [timholz](https://wordpress.org/support/users/timholz/)
 * (@timholz)
 * [1 week ago](https://wordpress.org/support/topic/lockout-4/#post-19032917)
 * Hi – i did everything you said. Reinstalled the plugin, changed the aiowps_login_page_slug.
   But when i enter it after the url, i get a 404. I cannot access the backend. 
   Is there a way to disable this login slug or do i have to deinstall the plug 
   in again? regards theo
 *  Thread Starter [timholz](https://wordpress.org/support/users/timholz/)
 * (@timholz)
 * [1 week ago](https://wordpress.org/support/topic/lockout-4/#post-19032949)
 * Thanks for your effort to help. But i cannot login to admin and therefore i had
   no other choice than to manually delete the plugin. I can’t help it. regards 
   theo
 *  Plugin Support [hjogiupdraftplus](https://wordpress.org/support/users/hjogiupdraftplus/)
 * (@hjogiupdraftplus)
 * [1 week ago](https://wordpress.org/support/topic/lockout-4/#post-19033052)
 * Hi [@timholz](https://wordpress.org/support/users/timholz/),
 * Defining `AIOS_DISABLE_LOGIN_LOCKOUT` should not cause any issues with the renamed
   login page.
 * If you have renamed the login page, it should still be accessible using the configured
   slug. We have not had any recent issues reported where the Rename Login Page 
   feature is not working.
 * There is no direct option to disable the renamed login page. You can verify the
   configuration in the database by running the query below:
 *     ```wp-block-code
       SELECT * FROM wp_options WHERE option_name LIKE '%aio%';
       ```
   
 * In the `aio_wp_security_configs` option, you should find the renamed login page
   slug stored as `aiowps_login_page_slug`. The `wp_` prefix may be different depending
   on your site’s database table prefix.
 * Regards
 *  Thread Starter [timholz](https://wordpress.org/support/users/timholz/)
 * (@timholz)
 * [1 week ago](https://wordpress.org/support/topic/lockout-4/#post-19033174)
 * hi [@hjogiupdraftplus](https://wordpress.org/support/users/hjogiupdraftplus/)
   thanks for the elaborate answer. In fact, prior to deleting the plugin, i checked
   the database and the slug was present in the appropriate location. I can’t help
   it. It lead to a 404 and wp-admin said: you don’t have the permission etc. I’m
   stuck here. By the way, two other plugins were installed, when added aiowps to
   my plugins. What’s the story with these plugins? Can they be deleted? regars 
   theo
    -  This reply was modified 1 week ago by [timholz](https://wordpress.org/support/users/timholz/).
 *  Plugin Support [hjogiupdraftplus](https://wordpress.org/support/users/hjogiupdraftplus/)
 * (@hjogiupdraftplus)
 * [1 week ago](https://wordpress.org/support/topic/lockout-4/#post-19033690)
 * Hi [@timholz](https://wordpress.org/support/users/timholz/)
 * Could you please let me know which two plugins you are referring to here?
 * AIOS is a single plugin, but it may show other TeamUpdraft plugins ( For example,
   UpdraftPlus, WP Optimise, etc ) as installation recommendations.
 * Regards
 *  Thread Starter [timholz](https://wordpress.org/support/users/timholz/)
 * (@timholz)
 * [6 days, 23 hours ago](https://wordpress.org/support/topic/lockout-4/#post-19033825)
 * Hi [@hjogiupdraftplus](https://wordpress.org/support/users/hjogiupdraftplus/)–
   thanks for the message. According to my database: WP Optimise, Burst and Internal
   Link Juicer. After installing aiowps these plugins were also present. regards
   theo
 *  Plugin Support [hjogiupdraftplus](https://wordpress.org/support/users/hjogiupdraftplus/)
 * (@hjogiupdraftplus)
 * [6 days, 16 hours ago](https://wordpress.org/support/topic/lockout-4/#post-19034202)
 * Hi [@timholz](https://wordpress.org/support/users/timholz/),
 * During the initial AIOS installation, the onboarding wizard shows these as recommended
   WordPress.org plugins by TeamUpdraft and, if allowed, installs them. However,
   they are not required plugins for AIOS; they are additional plugins recommended.
 * Regards
 *  Thread Starter [timholz](https://wordpress.org/support/users/timholz/)
 * (@timholz)
 * [6 days, 16 hours ago](https://wordpress.org/support/topic/lockout-4/#post-19034206)
 * Hi [@hjogiupdraftplus](https://wordpress.org/support/users/hjogiupdraftplus/)–
   thanks for the clarification. Regards theo
 *  Thread Starter [timholz](https://wordpress.org/support/users/timholz/)
 * (@timholz)
 * [6 days, 16 hours ago](https://wordpress.org/support/topic/lockout-4/#post-19034246)
 * Hi [@hjogiupdraftplus](https://wordpress.org/support/users/hjogiupdraftplus/)–
   i give it up, again i tried to install your plugin and again i am locked out,
   it says i don’t have the permission. this is really annoying. By aiowps
 *  Plugin Support [hjogiupdraftplus](https://wordpress.org/support/users/hjogiupdraftplus/)
 * (@hjogiupdraftplus)
 * [5 days ago](https://wordpress.org/support/topic/lockout-4/#post-19035460)
 * Hi [@timholz](https://wordpress.org/support/users/timholz/),
 * Sorry for the inconvenience.
 * Here, the **“You do not have permission to access this page.”** message means
   that the login page has been renamed. As mentioned, you can find the renamed 
   login page slug in the database.
 * You can verify the configuration by running the following query:
 *     ```wp-block-code
       SELECT * FROM wp_options WHERE option_name LIKE '%aio%';
       ```
   
 * In the `aio_wp_security_configs` option, you should find the renamed login page
   slug stored as `aiowps_login_page_slug`. The `wp_` prefix may be different depending
   on your site’s database table prefix.
 * If accessing `{site_url}/{aiowps_login_page_slug}` still results in a 404 error,
   please check whether the issue is caused by caching. If your site uses any caching
   mechanism, clear the cache and try again.
 * If the issue persists, please let me know the details. If possible, please share
   a screenshot or any relevant information. You can use Pastebin.com or a similar
   service to share additional details.
 * If you want, I can send you the complete instructions for removing the AIOS plugin,
   including its files and database entries, so you can reinstall it from scratch.
 * Regards
 *  Thread Starter [timholz](https://wordpress.org/support/users/timholz/)
 * (@timholz)
 * [4 days, 18 hours ago](https://wordpress.org/support/topic/lockout-4/#post-19035609)
 * Hi [@hjogiupdraftplus](https://wordpress.org/support/users/hjogiupdraftplus/)–
   ok, thanks. I cleared everything concerning aiowps from db. Installed the plugin
   for the fifth time. I left the default config and logged out and logged in with
   wp-admin. That worked. But when i tried to configure the plugin i got «Sorry,
   you are not allowed to access this page.» Then i tried again to login with wp-
   admin, and again «Sorry, you are not allowed to access this page.» I can’t help
   it, but there is something wrong here. I am stuck and have no other choice than
   to delete the plugin. This is really annoying. regards theo
 *  Thread Starter [timholz](https://wordpress.org/support/users/timholz/)
 * (@timholz)
 * [4 days, 16 hours ago](https://wordpress.org/support/topic/lockout-4/#post-19035685)
 * Hi [@hjogiupdraftplus](https://wordpress.org/support/users/hjogiupdraftplus/)–
   i made complete new installation from a backup. Now aiowps works again as expected.
   Regards theo
 *  Plugin Support [hjogiupdraftplus](https://wordpress.org/support/users/hjogiupdraftplus/)
 * (@hjogiupdraftplus)
 * [3 days, 19 hours ago](https://wordpress.org/support/topic/lockout-4/#post-19036134)
 * Hi [@timholz](https://wordpress.org/support/users/timholz/),
 * Ok, Glad to know the issue seems solved.
 * Regards

Viewing 14 replies - 1 through 14 (of 14 total)

You must be [logged in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Flockout-4%2F%3Foutput_format%3Dmd&locale=en_US)
to reply to this topic.

 * ![](https://ps.w.org/all-in-one-wp-security-and-firewall/assets/icon-256x256.
   png?rev=2798307)
 * [All-In-One Security (AIOS) – Security and Firewall](https://wordpress.org/plugins/all-in-one-wp-security-and-firewall/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/all-in-one-wp-security-and-firewall/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/all-in-one-wp-security-and-firewall/)
 * [Active Topics](https://wordpress.org/support/plugin/all-in-one-wp-security-and-firewall/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/all-in-one-wp-security-and-firewall/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/all-in-one-wp-security-and-firewall/reviews/)

 * 14 replies
 * 2 participants
 * Last reply from: [hjogiupdraftplus](https://wordpress.org/support/users/hjogiupdraftplus/)
 * Last activity: [3 days, 19 hours ago](https://wordpress.org/support/topic/lockout-4/#post-19036134)
 * Status: resolved