Support » Plugin: Jetpack - WP Security, Backup, Speed, & Growth » Locked out wordpress login

  • Resolved com5984

    (@com5984)


    Your IP address 27.54.81.241 has been flagged for potential security violations. You can unlock your login by sending yourself a special link via email. Learn More
    I got the email but the link doesn’t seem to work. I went to whatismyip and it’s this 101.175.13.223

    The page I need help with: [log in to see the link]

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  • Plugin Support supernovia

    (@supernovia)

    @com5984 I’m not sure why it’s showing the wrong IP, but can you try whitelisting both IPs via WordPress.com? Once you log in, you can enter IP addresses here:
    My Sites → Settings → Security → Prevent brute force login attacks.

    Remember your username might be different from your regular wp-admin login, as it’s a separate account.

    Thread Starter com5984

    (@com5984)

    Thank you that worked.

Viewing 2 replies - 1 through 2 (of 2 total)
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