locked out premium subscription

  • Resolved henrihappy

    (@henrihappy)


    10 months, 3 weeks ago

    WooCommerce appears to be installed, but the Wordfence Login Security WooCommerce integration is not currently enabled. Without this feature, WooCommerce forms will not support all functionality provided by Wordfence Login Security, including CAPTCHA for the login page and user registration. Manage Settings

    An error was detected with this site’s configuration that is preventing a successful connection to Wordfence Central. Disconnecting from Central on the Wordfence Dashboard and reconnecting may resolve it. If the issue persists, please contact Wordfence support.

    this is what I get and I cant log in and I do not get an email to unlock.

    This all started afater I restored a back up of my site. I tried to disconnect the site wouldn’t work either, cant log in for premium support as well so I ask here if somebody can forward this to premium support.

    thank you.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support wfphil

    (@wfphil)

    10 months, 2 weeks ago

    Hi @henrihappy

    Note that the unlock email function states that it only available to site administrators.

    Please send a request to lockout [at] wordfence [dot] com.

Viewing 1 replies (of 1 total)

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