Support » Fixing WordPress » Locked Out Of WP

  • Resolved EarlSnappy

    (@earlsnappy)


    I’m locked out of WP Admin/Login, and can’t get password resent as my username is not being recognised, nor is my email address.

    Sounds like I’ve done something stupid – I did a big migration of 4 sites in one evening and must have rushed it, is there anyway I can find the login details via server files? Thanks Earl

Viewing 7 replies - 1 through 7 (of 7 total)
  • Yui

    (@fierevere)

    ru.wordpress.org team, ru_RU support & translation

    http://codex.wordpress.org/Resetting_Your_Password

    phpMyAdmin recommended if you have troubles with finding login

    raajen

    (@raajen)

    if you have access to the database then go to phpmyadmin and wp_users table now you will find username and email address. so use it to reset your password

    EarlSnappy

    (@earlsnappy)

    Hi, thanks I’ve tried logging in with details from the table, and it goes to this blank page – http://copytraders.co.uk/wp-login.php

    I also tried to reset password using the email address in myphpadmin, and the page doesn’t load properly – http://copytraders.co.uk/wp-login.php?action=lostpassword,

    Thanks Earl

    esmi

    (@esmi)

    Forum Moderator

    EarlSnappy

    (@earlsnappy)

    Hi Esmi, thanks for that, I tried several options from the codex, i.e. uploading fresh login.php, and checking various things. I have now received a password reset email, and WP appears to accept it, but all I get is a blank page (wp-login.php) with no error message. I think the system is not redirecting correctly? (By the way, my homepage does exist, so this is not a ‘WP hasn’t been installed problem’).

    I’m wondering if maybe a fresh complete reinstall of wordpress is required? I have my back-up of the site from last week). Any advice is much appreciated, thanks Earl

    esmi

    (@esmi)

    Forum Moderator

    Have you tried:

    – deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the default theme to rule out any theme-specific problems.

    resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    Why are you using an old copy of WordPress? Were you aware that your site is currently running a very real risk of being hacked. You need to upgrade WordPress asap.

    Hi Esmi, soz took so long to get back, but yes, the prob was a plug-in, (WP updated), thanks again, Earl

Viewing 7 replies - 1 through 7 (of 7 total)
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