Two things first. This concerns an API key conflict that has me locked out of WordPress.com Stats on my separately hosted blog, http://wpblog.ohpinion.com. I didn’t realize until updating Stats last night that I had two API keys, but I do. The key I used for Akismet is one I got when I created a WordPress-hosted blog called Fare Thee Well.
At some point, I got another API key.
The other thing is that I have done searches for how to resolve this problem. The answer that looked most promising starts off saying go to the WordPress.com (hosted) user profile page and in the drop down menu select “Stats.” Unfortunately, that drop down menu no longer includes a “Stats” item to select.
The error message WordPress.com Stats gave said to contact support, but didn’t say what support, or where. I came to WordPress.com for support today, and got a message saying they are off site for a conference, or something, until Aug. 16. (Bangs head on desk.)
As it stands now, after the WordPress.com Stats update, I entered the same API key I had used for Akismet, the one from the WordPress.com-hosted blog. WordPress.com Stats gave an error message and locked me out. There is no way to get it to let me enter the other API key I have, which I think would solve the problem. I tried deactivating/reactivating. I tried deleting and reinstalling the plugin. Nothing makes any difference. I’m still locked out. The error message on WordPress.com Stats admin page looks like it’s meant to let the user enter a different API key, but instead jumps to another error message saying to contact support whenever I try.
What I need to do is get the API key for the non-wordpress.com-hosted blog into WordPress.com Stats on my separately-hosted blog at wpblog.ohpinion.com
Any help would be greatly appreciated.
The error message WordPress.com Stats gives:
The owner of that API Key (sw##4) is not on the access list for this blog (1#9##00#). To be added to the access list, you must contact support.
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