Support » Plugin: Jetpack by WordPress.com » Locked out of website by Jetpack, get error when trying to access

  • Resolved TSurF

    (@tsurf)


    Hi everyone, @jeherve

    I got locked out and blocked by Jetpack, then when i get the email to regain access i get this error:

    {“error”:”Bad Request”,”message”:”Invalid input.”}

    PLEASE HELP, we run a very popular news and media website and we cant post new stories (pattayatoday.net)

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  • Plugin Contributor James Huff

    (@macmanx)

    Volunteer Moderator

    Sorry about that!

    To fix that, go to https://wordpress.com/settings/security under the connected WordPress.com account, and then select the site in question.

    Click the toggle next to “Prevent and block malicious login attempts,” followed by the “Add to whitelist” button, and save.

Viewing 1 replies (of 1 total)
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