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Locked Out of My Blog

  • I just attempted to log into my blog of one year and not only did it not accept my username or password (both unrecognized), it didn’t recognize my email address. The blog is http://www.obeybuffy.com. Can anybody tell me where to start to unravel this?

    Many thanks!

    Jean

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  • esmi

    @esmi

    Forum Moderator

    Thanks very much indeed for these ideas! I’ve been working on them so far without luck and can’t get in on any computer I’ve tried. The fact that WordPress did not recognize my email address (I tried both that I’ve used) seems odd.

    Is there a way up the support ladder here, i.e. someone at WordPress to whom I can prove I purchased the domain (with my address, credit card etc.) or is it self-help all the way up? And, if the latter, can you recommend someone I might hire to troubleshoot this as I am

    Many thanks for the reply.

    Cheers,

    Jean

    esmi

    @esmi

    Forum Moderator

    Is there a way up the support ladder here, i.e. someone at WordPress to whom I can prove I purchased the domain (with my address, credit card etc.)

    wordpress.org distributes and documents the WordPress application but has no connection with any site running that software. We cannot access anything on your site’s back end.

    can you recommend someone I might hire to troubleshoot this as I am

    Try http://jobs.wordpress.net/

Viewing 3 replies - 1 through 3 (of 3 total)
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