Support » Fixing WordPress » Locked out of blog

  • Resolved propernoun

    (@propernoun)


    Hello, I seem to be locked out of my blog. When I try to log in, it tells me “Error: Wrong Username.” What do I do if I can’t log in?! Please help!

Viewing 11 replies - 1 through 11 (of 11 total)
  • Moderator kmessinger

    (@kmessinger)

    Are you using “admin” as the user name?

    propernoun

    (@propernoun)

    No, it’s my first name.

    Moderator kmessinger

    (@kmessinger)

    admin is the correct user name.

    BTW, you are using a very old version of WP.

    propernoun

    (@propernoun)

    When I use admin as the username with my password, it tells me that I have the wrong password. When I try to retrieve the password for admin, it tells me that user does not seem to exist.

    Moderator kmessinger

    (@kmessinger)

    Did you email yourself a new password?

    propernoun

    (@propernoun)

    Nope, I haven’t changed my password since I started on WordPress. I even combed through my email to make sure I hadn’t missed something.

    Moderator kmessinger

    (@kmessinger)

    Let me be more specific. When you login and you get password error, at the bottom of the screen there is Lost your password? Click on that and mail yourself a new password. The email may go to junk so check that also.

    If none of this works check this out
    http://codex.wordpress.org/Resetting_Your_Password#Using_the_Emergency_Password_Reset_Script

    propernoun

    (@propernoun)

    When I try to retrieve my password, it tells me that I have either the user name or email wrong.

    Yesterday there was a new user registration on my blog, which is weird. I don’t know the person or why they registered as a user. Is this part of the problem?

    Thank you for your help!

    Moderator kmessinger

    (@kmessinger)

    Yesterday there was a new user registration on my blog, which is weird.

    Well, it is a bit strange since you do not require registration. I suppose it could have something to do with it but you need to rule out other things.

    When you log in with “admin” and mail yourself an email you get a message that email is incorrect? If so, I would start following the proceedures in the codex for resetting your password.

    After you get into your blog, go to settings, membership and uncheck “anyone can register.” Since you don’t require registration why even allow it.

    propernoun

    (@propernoun)

    I tried the emergency reset, but it also gave me an error. It requires that I know the user name, and neither “admin” nor my first name seem to be it.

    Moderator kmessinger

    (@kmessinger)

    Did you try the other solutions including going to your database (which is probably the best way)?

    Go into your database. Go to wp_users. Go to browse. You will see user_login name and email address. Use this information to recover your password from wp-admin.

    If the information is incorrect here, you can edit to correct. BUT, BE EXTREMELY CAREFUL – ERRORS INTRODUCED IN THE DATABASE COULD CAUSE MAJOR PROBLEMS. NORMALLY YOU WANT TO BACK-UP DB BEFORE MAKING CHANGES.

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘Locked out of blog’ is closed to new replies.