Locked out, can't find plugin director

  • seekellyrun

    (@seekellyrun)


    9 years, 1 month ago

    Hi there,

    I did something pretty stupid. I’ve been enabling two factor authentication on everything, including WordPress, and I’ve locked myself out. I was in the process of switching to a different authentication app on my phone when I removed the old one before logging into WordPress. Now I have no way to generate an authentication code.

    The fun part is when I SFTP into my server, I don’t have a wp-content/plugins/google-authenticator directory. Therefore, I can’t delete the plugin to disable the authentication. Any help would be greatly appreciated!

    https://wordpress.org/plugins/google-authenticator/

Viewing 3 replies - 1 through 3 (of 3 total)
  • mbrsolution

    (@mbrsolution)

    9 years, 1 month ago

    Hi seekellyrun check to make sure that if you have a cache plugin you also delete the cache. Also delete the browser cache.

    Thread Starter seekellyrun

    (@seekellyrun)

    9 years, 1 month ago

    I don’t have a cache plugin (that I know of). Sorry, I’m kind of a noob with most of this stuff. I wasn’t able to find the plugin through the wordpress plugin search on my website. So, instead, I downloaded the plugin from wordpress.org, then uploaded the .zip from the “Upload Plugin” page on the wordpress hosted on my server. I don’t know if that changes anything, but I noticed I don’t have a google-authenticator directory on my server under the usual plugins folder.

    Ian Dunn

    (@iandunn)

    9 years, 1 month ago

    A static page caching plugin like WP Super Cache or W3 Total Cache wouldn’t affect wp-admin or the login page, only the front-end.

    I would guess that you’re either looking in wrong place, or there’s something really unusual going on. What’s the URL of the site?

    Also, if you’re locked out, how did you use the plugin search or “upload plugin” pages in wp-admin?

Viewing 3 replies - 1 through 3 (of 3 total)
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