Title: Locked Out Again Last modified: February 8, 2022 --- # Locked Out Again * Resolved [mininewbie](https://wordpress.org/support/users/mininewbie/) * (@mininewbie) * [4 years, 3 months ago](https://wordpress.org/support/topic/locked-out-again/) * Sigh. I love this plugin when it works but when it doesn’t… Twice in the last month I’ve been locked out of the admin panel (I’ve changed the login page). I disable the plugin on the back end and then I can get in, but no protection. I don’t see an update for the plugin so what gives? Is it WordPress updates or something else? * Thanks * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Flocked-out-again%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/locked-out-again/page/2/?output_format=md) [→](https://wordpress.org/support/topic/locked-out-again/page/2/?output_format=md) * Plugin Support [vupdraft](https://wordpress.org/support/users/vupdraft/) * (@vupdraft) * [4 years, 3 months ago](https://wordpress.org/support/topic/locked-out-again/#post-15348117) * Hi, * Are you being locked out because the the rename login functionality isn’t working Is it because you can no longer go to the wp-admin? When you are no longer able to login via the rename login page URL, does the default wp-admin login page work? WP updates shouldn’t be causing this. * Thread Starter [mininewbie](https://wordpress.org/support/users/mininewbie/) * (@mininewbie) * [4 years, 3 months ago](https://wordpress.org/support/topic/locked-out-again/#post-15348137) * I can’t get to the admin anymore. The login page has been renamed for a while, but every now and then, it stops working, usually because the plug in needs an update. This time, I don’t see an update. If it helps, I’m on WP 5.9 and 4.4.10 for the plugin. * I disabled the plugin on the back end and now I can get back in, but obviously, no security protection. I suppose it could be a plugin conflict, but that’s still a problem (obviously). * Thanks * Plugin Support [vupdraft](https://wordpress.org/support/users/vupdraft/) * (@vupdraft) * [4 years, 2 months ago](https://wordpress.org/support/topic/locked-out-again/#post-15351775) * Have you got Cookie Based Brute Login Prevention activated? * If you already have the Rename Login Page feature enabled and you try and enable Cookie Based Brute Force Login Prevention, the plugin will automatically deactivate the Rename login page functionality as only one of these features can be active at any one time. For your login, You should use the URL: [https://www.miniaturenewbies.com/?secret-password=1](https://www.miniaturenewbies.com/?secret-password=1)( replacing the secret-password with the Cookie Based Brute Force Prevention Secret Password) * Thread Starter [mininewbie](https://wordpress.org/support/users/mininewbie/) * (@mininewbie) * [4 years, 2 months ago](https://wordpress.org/support/topic/locked-out-again/#post-15351801) * I do not have Cookie Based Brute Login Prevention activated, unless it automatically activated during the last plugin update. * Plugin Support [vupdraft](https://wordpress.org/support/users/vupdraft/) * (@vupdraft) * [4 years, 2 months ago](https://wordpress.org/support/topic/locked-out-again/#post-15356035) * Can you list which features you do have enabled? * Thread Starter [mininewbie](https://wordpress.org/support/users/mininewbie/) * (@mininewbie) * [4 years, 2 months ago](https://wordpress.org/support/topic/locked-out-again/#post-15356053) * Sure! * Generator Meta Info Change Admin Username Login Lockdown Basic Firewall XMLRPC& Pingback Protection Hotlink Protection Rename Login page Login form captcha Add captcha to comments Block Spambot comments * Plugin Contributor [Prashant Baldha](https://wordpress.org/support/users/pmbaldha/) * (@pmbaldha) * [4 years, 2 months ago](https://wordpress.org/support/topic/locked-out-again/#post-15356100) * [@mininewbie](https://wordpress.org/support/users/mininewbie/) If you enabled the login lockdown, you are using the default lockdown settings, and you try three times with the wrong login credential within 5 minutes. Then, you will be lockdown for an hour. The default setting of login lockdown is indicated in the screenshot [https://nimb.ws/Y5Z4kJ](https://nimb.ws/Y5Z4kJ). * Please wait for an hour and then try with the correct login credential. While typing login credential, Please be careful about case sensitivity, and caps lock key, * Thread Starter [mininewbie](https://wordpress.org/support/users/mininewbie/) * (@mininewbie) * [4 years, 2 months ago](https://wordpress.org/support/topic/locked-out-again/#post-15356120) * Sure, but that’s not what I’m talking about. I can’t access the admin panel on the renamed login screen. That’s the lockout problem I have. * Plugin Contributor [Prashant Baldha](https://wordpress.org/support/users/pmbaldha/) * (@pmbaldha) * [4 years, 2 months ago](https://wordpress.org/support/topic/locked-out-again/#post-15356343) * Hi [@mininewbie](https://wordpress.org/support/users/mininewbie/), There are two options to get out of this lockdown: * 1. Wait for an hour 2. If you have an FTP or File manager access of your site, Please go to root/wp-content > plugins and rename the folder all-in-one-wp-security- and-firewall with any other name like _all-in-one-wp-security-and-firewall * Then try to log in. * Let me know how it goes at your end. * Thanks! * Thread Starter [mininewbie](https://wordpress.org/support/users/mininewbie/) * (@mininewbie) * [4 years, 2 months ago](https://wordpress.org/support/topic/locked-out-again/#post-15356380) * Thanks. * I already renamed the file once to unlock things and get back in. That worked. The problem is once I reactivate the plugin, I’m locked out of admin again and then my site isn’t protected. That defeats the purpose of having the plugin in the first place. * This isn’t the first time this is happened. Like I said upthread, sometimes I get locked out of the admin because I’m using the rename function. When that happens, I update the plugin and things are fine. This time, there is no plugin update and I can’t figure out why I keep getting locked out. * [NewSunSEO](https://wordpress.org/support/users/newsunseo/) * (@newsunseo) * [4 years, 2 months ago](https://wordpress.org/support/topic/locked-out-again/#post-15357696) * I am having a similar problem, but for a different reason. How can I delete the plugins settings & have it as if it were a completely fresh installation? * [NewSunSEO](https://wordpress.org/support/users/newsunseo/) * (@newsunseo) * [4 years, 2 months ago](https://wordpress.org/support/topic/locked-out-again/#post-15357789) * I found what I need. This is how you delete all the AIOWPS settings so you can start over: * Q4 The captcha answer is always incorrect. So when you deactivate the plugin by renaming the folder and then logging into the WP admin panel, you get logged out of the WP admin panel immediately after re-activating the AIOWPS plugin again? * Solution One: PLEASE follow the instructions below carefully. * login to your DB using PHPMyAdmin Go to the wp_options table Look for the entry which has option_name equal to “aio_wp_security_configs” Copy the option_value and paste it in a text document in case you need to restore this if something goes wrong. Then inside the option_value search for the following string: s:27:” aiowps_enable_login_captcha”;s:1:”1″ Change the above to look like this: s:27:” aiowps_enable_login_captcha”;s:0:””, Note: s:1 was changed to s:0 and “1” was changed to “”. Save your table row. The above will deactivate the login captcha. If you run into issues simply paste the string you saved before you made any changes and save the DB row and then you will at least restore the aiowps settings back to the original state * Note: If you enable the other captcha options and run into similar issues, you can use the above steps for troubleshooting. * Plugin Contributor [Prashant Baldha](https://wordpress.org/support/users/pmbaldha/) * (@pmbaldha) * [4 years, 2 months ago](https://wordpress.org/support/topic/locked-out-again/#post-15358033) * [@mininewbie](https://wordpress.org/support/users/mininewbie/) cc: [@vupdraft](https://wordpress.org/support/users/vupdraft/) To resolve the issue, please follow below steps: * 1. Open Database Manager and then Open PHPMyAdmin 2. Select the database that is used by your site. 3. Select table {database_prefix}aiowps_login_lockdown, Find record that hold your IP address and delete that record or Run the below query and delete all records of this table: * `TRUNCATE TABLE {database_prefix}aiowps_login_lockdown` * Please replace `{database_prefix}` in the above table name with your actual WordPress site’s database table prefix. By default, it is `wp_`. * Let me know what happens at your end. * ———————- * [@newsunseo](https://wordpress.org/support/users/newsunseo/) You are mentioning the solution to the captcha problem and [@mininewbie](https://wordpress.org/support/users/mininewbie/) is facing a login lockdown error that is as below: * `ERROR: Access from your IP address has been blocked for security reasons. Please contact the administrator.` * I heartily appreciate you [@newsunseo](https://wordpress.org/support/users/newsunseo/) for helping other people. Thanks a lot! - This reply was modified 4 years, 2 months ago by [Prashant Baldha](https://wordpress.org/support/users/pmbaldha/). - This reply was modified 4 years, 2 months ago by [Prashant Baldha](https://wordpress.org/support/users/pmbaldha/). - This reply was modified 4 years, 2 months ago by [Prashant Baldha](https://wordpress.org/support/users/pmbaldha/). - This reply was modified 4 years, 2 months ago by [Prashant Baldha](https://wordpress.org/support/users/pmbaldha/). * Thread Starter [mininewbie](https://wordpress.org/support/users/mininewbie/) * (@mininewbie) * [4 years, 2 months ago](https://wordpress.org/support/topic/locked-out-again/#post-15358230) * I’m a little confused by your instructions. * Are you saying delete just my IP address or are you saying to delete all the IP addresses in the table? * FWIW there have been no failed logged in attempts for over a year because I hid the login page information. My IP address is nowhere in the table. * Thanks! * [NewSunSEO](https://wordpress.org/support/users/newsunseo/) * (@newsunseo) * [4 years, 2 months ago](https://wordpress.org/support/topic/locked-out-again/#post-15358252) * [@pmbaldha](https://wordpress.org/support/users/pmbaldha/) Yes, I thought it might help them find their solution possibly. Reading this thread helped me modify my search & then I found the solution. I actually just deleted that whole aio_wp_security_configs in the wp_options table, then imported the settings again, but without the reCAPTCHA from the other site, that was what locked me out. Goodluck [@mininewbie](https://wordpress.org/support/users/mininewbie/)! Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/locked-out-again/page/2/?output_format=md) [→](https://wordpress.org/support/topic/locked-out-again/page/2/?output_format=md) The topic ‘Locked Out Again’ is closed to new replies. * ![](https://ps.w.org/all-in-one-wp-security-and-firewall/assets/icon-256x256. png?rev=2798307) * [All-In-One Security (AIOS) – Security and Firewall](https://wordpress.org/plugins/all-in-one-wp-security-and-firewall/) * [Frequently Asked Questions](https://wordpress.org/plugins/all-in-one-wp-security-and-firewall/#faq) * [Support Threads](https://wordpress.org/support/plugin/all-in-one-wp-security-and-firewall/) * [Active Topics](https://wordpress.org/support/plugin/all-in-one-wp-security-and-firewall/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/all-in-one-wp-security-and-firewall/unresolved/) * [Reviews](https://wordpress.org/support/plugin/all-in-one-wp-security-and-firewall/reviews/) * 16 replies * 4 participants * Last reply from: [mininewbie](https://wordpress.org/support/users/mininewbie/) * Last activity: [4 years, 1 month ago](https://wordpress.org/support/topic/locked-out-again/page/2/#post-15460991) * Status: resolved