Title: Locked out 2FA
Last modified: July 16, 2020

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# Locked out 2FA

 *  Resolved [ErleneA](https://wordpress.org/support/users/erlenea/)
 * (@erlenea)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/locked-out-2fa/)
 * I upgraded my phone and now the 2FA authentication app won’t work on my new phone.
   I am now locked out of my site. I use the OTP Authenticator. Is there a way to
   log back into my site?

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/locked-out-2fa/#post-13133504)
 * Which of the [2FA plugin](https://wordpress.org/plugins/search/2FA+authentication/)
   are you using?
 *  Thread Starter [ErleneA](https://wordpress.org/support/users/erlenea/)
 * (@erlenea)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/locked-out-2fa/#post-13133674)
 * To be honest, I’m not sure.
 *  Thread Starter [ErleneA](https://wordpress.org/support/users/erlenea/)
 * (@erlenea)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/locked-out-2fa/#post-13133701)
 * I think it’s Wordfence
 *  Thread Starter [ErleneA](https://wordpress.org/support/users/erlenea/)
 * (@erlenea)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/locked-out-2fa/#post-13133709)
 * I got my host to help me out and got back into my site. This is resolved. FYI–
   they deactivated my plugin witht the 2FA authenticator and I only had to use 
   my password to log in.
 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/locked-out-2fa/#post-13133715)
 * Glad its sorted 🙂

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Locked out 2FA’ is closed to new replies.

## Tags

 * [2fa](https://wordpress.org/support/topic-tag/2fa/)
 * [locked out](https://wordpress.org/support/topic-tag/locked-out/)
 * [log-in](https://wordpress.org/support/topic-tag/log-in/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 5 replies
 * 2 participants
 * Last reply from: [t-p](https://wordpress.org/support/users/t-p/)
 * Last activity: [5 years, 9 months ago](https://wordpress.org/support/topic/locked-out-2fa/#post-13133715)
 * Status: resolved

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