Support » Plugin: WebP Converter for Media » locked out

  • Installed, received error API not reachable after 3% scanned. Also locked out of wordpress ! Mot Good

    The page I need help with: [log in to see the link]

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  • Plugin Author Mateusz Gbiorczyk


    Hi @thindpls,

    Thank you for your message.

    Please enable WP_DEBUG_LOG in your wp-config.php (more about debugging: That’s what you should have in this file:

    define('WP_DEBUG',         true);
    define('WP_DEBUG_LOG',     true);
    define('WP_DEBUG_DISPLAY', false);

    Do you have any errors in debug.log?

    Before you click "Regenerate All" turn on DevTools in your browser and go to the Network tab. Tell me how you got the last answer from the server (make a screenshot like on the example below):

    How many percent of progress is when you received an error?

    In addition, please check the configuration of your server. The link to it can be found on the plugin’s settings page in the “We are waiting for your message” section or directly at the URL:

    Please take a screenshot of the ENTIRE page and send it to me.

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