Support » Fixing WordPress » locked out…

  • I typed in my password (correctly) and im locked out of wp… for about 167 hours.. how do i fix this? Is this a plug in that controls that or the wp program itself?

    i know i typed it in correctly because i got in my car and drove to mcdonalds to use their wifi and typed it into my iPad and got in, using the same password…. so my ip address is blocked.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • lisa

    (@contentiskey)

    maybe an active security plugin is blocking your ip address.
    login to your webhosting vendor to check the installed plugins in the wp content folder.

    Thread Starter avalonweddingsbcs

    (@avalonweddingsbcs)

    yes.. i searched the plugins and didnt see anything that said security…

    so wrote the comment above and looked again and found one hiding in plain sight…

    hate it when that happens…

    deactivated it, but not sure if i need it…

    Are you using a security plugin?

    Can you list what plugins installed in your WordPress site that you’re currently being locked out?

    @avalonweddingsbcs that plugin is usually to help protect against bots that try and attempt to login as an admin. It’s nice to have but can become annoying if customers or yourself get locked out. You can set them to 15 mins or less.

Viewing 4 replies - 1 through 4 (of 4 total)
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