Support » Plugin: iQ Block Country » Locked me out of backend after modem reset

  • Resolved lazyym

    (@lazyym)



    My modem reset and now I’m locked out of the dashboard. I rename the plugin by ftp and it deactivates and I get back in. I delete the plugin and reinstall. It claims that its deleting the files and data. It still has me blocked out. What do I do to re-install it? Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Pascal

    (@iqpascal)

    Hi,

    You probably did not deactivate it via WordPress. In that case the configuration that is in the WordPress database was not removed and will be used again once you reinstall the plugin.

    Probably the only way to resolve this is by changing the parameters in your database via for instance phpmyadmin.

    Thanks, Do we know which parameters have to be changed?

    Plugin Author Pascal

    (@iqpascal)

    You can remove the option_name “blockcountry_blockbackend” from the wp_options table (table may be named differently depending on your settings).

    The login again on the backend and setup the backend blocking again.

Viewing 3 replies - 1 through 3 (of 3 total)
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