Title: Locked Access Help
Last modified: August 22, 2016

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# Locked Access Help

 *  [stesvis](https://wordpress.org/support/users/stesvis/)
 * (@stesvis)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/locked-access-help/)
 * In the last few hours I’ve received 15 emails saying:
 * > Exceeded the maximum number of login failures which is: 20. The last username
   > they tried to sign in with was: ”
 * The IP that was blocked was provided (not my IP). When I tried to log in, I was
   locked out (but I managed to unlock myself).
 * My site is [http://build-muscle-101.com](http://build-muscle-101.com) and that
   IP points to server.build-muscle-101.com
 * What caused that?
 * Here’s the log
    [http://build-muscle-101.com/?_wfsf=IPTraf&nonce=49fb750a81&IP=162.144.37.78](http://build-muscle-101.com/?_wfsf=IPTraf&nonce=49fb750a81&IP=162.144.37.78)
 * Thanks
 * [https://wordpress.org/plugins/wordfence/](https://wordpress.org/plugins/wordfence/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Thread Starter [stesvis](https://wordpress.org/support/users/stesvis/)
 * (@stesvis)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/locked-access-help/#post-5672049)
 * I am locked out again, same reason.
 *  [WFBrian](https://wordpress.org/support/users/wfbrian/)
 * (@wfbrian)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/locked-access-help/#post-5672137)
 * Sorry, I need some clarification. If you are locked out how are you logging in
   to unlock yourself? Are you using the username to login that has been attempted
   20 times? Also, the log link just goes to your blog.
 * -Brian
 *  Thread Starter [stesvis](https://wordpress.org/support/users/stesvis/)
 * (@stesvis)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/locked-access-help/#post-5672193)
 * Thanks for your reply, Brian.
    I found instructions in my login page to unlock
   myself, using the email recovery. It said something like “if your email is registered
   as site-admin email you can unlock yourself”.
 * Then I received this email:
 * > Either you or someone else at IP address 162.144.37.78 requesed instructions
   > to
   >  regain access to the website Build Muscle 101.
   > Request was generated at: Wednesday 14th of January 2015 at 06:29:06 PM
   > If you did not request these instructions then you can safely ignore them.
   > 
   > These instructions will be valid for 30 minutes from the time they were sent.
   > Etc.
 * Now, what I don’t understand is, did someone even try to log in? I certainly 
   didn’t overnight!
    And the username that was used was an empty string?
 * > Exceeded the maximum number of login failures which is: 20. The last username
   > they tried to sign in with was: ”
 * There is nothing in the quotes for the username.
    And I discovered that the IP
   is my Bluehost account IP.
 * Cristian

Viewing 3 replies - 1 through 3 (of 3 total)

 The topic ‘Locked Access Help’ is closed to new replies.

 * ![](https://ps.w.org/wordfence/assets/icon.svg?rev=2070865)
 * [Wordfence Security - Firewall, Malware Scan, and Login Security](https://wordpress.org/plugins/wordfence/)
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 * 3 replies
 * 2 participants
 * Last reply from: [stesvis](https://wordpress.org/support/users/stesvis/)
 * Last activity: [11 years, 9 months ago](https://wordpress.org/support/topic/locked-access-help/#post-5672193)
 * Status: not resolved