Title: Lockdown, help
Last modified: August 27, 2017

---

# Lockdown, help

 *  Resolved [Celestial Petals](https://wordpress.org/support/users/celestial-petals/)
 * (@celestial-petals)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/lockdown-help/)
 * Hi. Ok, I installed this yesterday and have a couple of questions. First, does
   it run a firewall scan and show results?
 * Next, I am locked out with the plugin after enabling the Lockdown and checking
   xml-rpc ‘disable anonymous rest API.
 * I did get back into my site by renaming the plugin (as per isntructions), I am
   back in and was able to edit the settings from dashboard then reactivate. BUT
   IT THEN LOCKED ME OUT ANYWAY. Still cant access my site without the forceoff 
   file.
 * What do these setting do that locked me out?
 * I enabled Lockdown
    I checked Disable Anonymous Rest API
    -  This topic was modified 8 years, 8 months ago by [Celestial Petals](https://wordpress.org/support/users/celestial-petals/).
    -  This topic was modified 8 years, 8 months ago by [Celestial Petals](https://wordpress.org/support/users/celestial-petals/).

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [Celestial Petals](https://wordpress.org/support/users/celestial-petals/)
 * (@celestial-petals)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/lockdown-help/#post-9444885)
 * I edited this a couple of times, just to be clear I do need help if I am going
   to use the plugin. I do not have access to my site without the forceoff file,
   meaning the plugin is not active.
 *  Plugin Support [Jelena](https://wordpress.org/support/users/jmisic/)
 * (@jmisic)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/lockdown-help/#post-9453699)
 * Hi Celestial,
 * Can you please tell us what is the exact error message you receive on the screen
   when you’re locked out?
 * To help you determine what is blocking you, the Shield Security plugin has an
   Audit Trail module.
 * You will find it in Shield Security Dashboard.
 * Turn it on (if haven’t already) and then turn the plugin back on.
 * When you get locked out, the Audit Trail should log it.
 * Copy the exact error message and send it to us.
 * Thanks.
 * Jelena

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Lockdown, help’ is closed to new replies.

 * ![](https://ps.w.org/wp-simple-firewall/assets/icon-256x256.png?rev=3054572)
 * [Shield: Blocks Bots, Protects Users, and Prevents Security Breaches](https://wordpress.org/plugins/wp-simple-firewall/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-simple-firewall/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-simple-firewall/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-simple-firewall/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-simple-firewall/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-simple-firewall/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Jelena](https://wordpress.org/support/users/jmisic/)
 * Last activity: [8 years, 8 months ago](https://wordpress.org/support/topic/lockdown-help/#post-9453699)
 * Status: resolved