Support » Plugin: Google Places Reviews » Location Lookup

  • Location Lookup. It is impossible to add information. Addition Google Place ID leads to a mistake: INVALID REQUEST: Please check that this widget has a Google Place ID set. In what there can be a problem? Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Matt Cromwell


    Hi there,

    Sorry you’re having trouble. Let me try to clarify a bit for you:

    1) The location lookup will only work if your have your API Key configured to have BOTH the Places API and the Maps JS API enabled on your API key. Read here about that:

    2) Then your business will only populate int he auto-complete field if it can serve reviews over Google’s API. The best way to confirm that is to try looking it up via Google’s example here: — if your business shows up on this tool, then it will show up in our widget as well, as long as your API key is configured correctly.

    3) It’s possible that you’ve done #1 and #2 perfectly, but there’s another plugin on your site using the Maps API javascript and creating a conflict with our plugin. Please deactivate all plugins besides Google Places Reviews. If it works as expected then re-activate each plugin one at a time until you see the problem again. Then let us know which plugin caused the error and we’ll dig into it.

    Let me know how that goes.


    Hi Matt,

    All the points are done perfectly, APIs are enabled correctly, the location does show on page mentioned in #2. and no other plugin is activated. Still it says no reviews. ­čÖü
    The location in question is ‘Goethestra├če 68, 80336 M├╝nchen’. and there are actually 100 reviews. you can check them here:,9899894,170071&tbm=lcl&rldimm=3397574961096206856&ved=0ahUKEwj685y9u-HVAhUKOY8KHS2gCsUQvS4ITzAA&rldoc=1&tbs=lrf:!2m1!1e2!2m1!1e3!3sIAE,lf:1,lf_ui:9#rlfi=hd:;si:3397574961096206856;mv:!1m3!1d2351732.1255705953!2d10.15970705!3d50.294864149999995!2m3!1f0!2f0!3f0!3m2!1i329!2i346!4f13.1;tbs:lrf:!2m1!1e2!2m1!1e3!3sIAE,lf:1,lf_ui:9
    Can you please guide me whats happening here.?

Viewing 2 replies - 1 through 2 (of 2 total)
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