Support » Plugin: WooCommerce Square » Location is getting disabled every month

  • Resolved Prudhvi Kanakala

    (@prudhvikanakala)


    The location is disabling every month and have to keep on disconnecting and reconnecting to make it enabled. But in the mean time, I’m loosing the orders, Sometimes, few big orders too.

    The strange thing is, it is happening every month’s 22, 23 or 24.. just on one of these days, each and every month.

    My bad is my WooCommerce, it’s version is 2.6.4. So I’m using the Square plugin 1.0.15.

    It’ll be great help if the team help suggesting me a good version that fixes the problem and also supports my WC 2.6.4

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Elvira K

    (@treibalen)

    Hi there @prudhvikanakala,

    As I mentioned in my thread reply here, WooCommerce 2.6.4 is no longer supported so we can’t guarantee its compatibility with the latest versions of Square.

    You can download and install other versions here and test them on your site, but I’d recommend doing it on staging site first.

    Enjoy the rest of your week and stay safe!

    Prudhvi Kanakala

    (@prudhvikanakala)

    Unfortunately, I couldn’t update WooCommerce as I’m working for that company and I’m not permitted to do so. That’s why I’m struggling.

    Testing all your older versions is highly impossible as I said, the issue is occurring monthly. I couldn’t test one version per month, thing is, it’s just disconnecting automatically every month.

    It’ll be very helpful if you can suggest the last version of your plugin that supported WC 2.6.4, So that’ll be stable.

    Thanks for your kind reply to my strange issue.

Viewing 2 replies - 1 through 2 (of 2 total)
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