Support » Plugin: Shiftee Basic - Employee and Staff Scheduling » Location detection issue.

  • Resolved badman010165



    I am having an issue testing the location feature. I’m using Safari and I have Location Services turned on. I also turned it on for the website using Preferences>Websites>Location then selecting the website and click Allow. Not sure if I’m missing something.

    Please help. Thanks.

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  • Plugin Author Morgan Kay


    There could be lots of different reasons that location is a problem. Have you tried in any other browser, or on another computer? Can you look in your JS console to see if there are any JS errors?

    Since you are using the paid version of Shiftee, you can send email to and I can help you there – it will be easier to sort this out in a private email conversation.

    Plugin Author Morgan Kay


    In case anyone else is encountering this issue: in this case, it turns out that the site was not using https. Recent versions of some browsers (including Chrome and Safari) will not detect location on sites that do not have an SSL certificate.

    It is highly recommended that you use an SSL certificate with Shiftee: your employee data is stored in Shiftee, so security is important.

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