Location and organizer data not saving in 3.7

  • Resolved PhaseSpace

    (@phasespace)


    9 years, 6 months ago

    Location and organizer fields are being saved fine on event creation.

    On the first edit and save of the event, no location and organizer information is saved and the fields are emptied, all data erased.

    If the info is reentered and the event is saved additional times, all data writes successfully. It appears to be erased only on the first edit save.

    This seems similar to the problem identified in this thread, but that bug was said to have been fixed in 2.0.4, and I’m using 3.7 free version.

    https://wordpress.org/plugins/the-events-calendar/

Viewing 1 replies (of 1 total)
  • Plugin Contributor leahkoerper

    (@leahkoerper)

    9 years, 6 months ago

    Hi PhaseSpace,

    Thanks for your post. I’m sorry to hear you’re encountering issues with the plugin. While we do want to make sure we’re serving everyone as best we can, we’re also limited here at the dot-org forum to only providing support for bugs in the plugin codebase (as outlined in the forum guidelines that exist as a sticky post at the front page).

    It looks like the issue you’re reporting here unfortunately falls outside that scope. We want to do our best to get you sorted, though, and so here are some resources that might be helpful:

    ▪ Themer’s Guide – provides an overview of how to customize the plugin’s frontend appearance.
    ▪ Tutorials – useful tips and tricks for changing how the plugin looks and behaves.
    ▪ Technical Docs – provides an overview of the classes and functions in each plugin

    Good luck, and thanks for using The Events Calendar!

    ~Leah

Viewing 1 replies (of 1 total)
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