[resolved] Local Copy of WPEngine Site Doesn’t Work (4 posts)

  1. hitchhiker
    Posted 1 year ago #

    Hi there,

    I’m taking over a project from another developer and it’s hosted on WPEngine. I’ve followed their instructions for setting up a local, git-enabled copy. The local copy is broken but the live code works just fine.

    (WPEngine’s support has been useless for the past week. I’m posting here in hopes that someone with a better knowledge of WordPress than myself might recognize some of these symptoms and can think of a fix. It seems to take WPE two days to get back to any request and it's never anything helpful so I’ve given up hope getting their help in resolving this.)

    Long Story Short
    This is a fresh WordPress install, with the wp-content directory copied over from a WPEngine "Restore Point" and the DB exported from phpMyAdmin on WPE.

    (This is something WPE told me to do. I had tried using the entire whole directory part and parcel from the restore but that just explodes in all kinds of undefined errors)

    With the mu-plugins directory present, white screen of death. WPE tells you to remove this directory, so I did.

    What happens now is the theme loads but none of the content. Clicking on any link in the navigation results in a "Not Found" error, and /wp-admin presents the default login page (this site has a custom login page) and doesn’t accept any of the logins that are in the DB.

    The only error I get in the logs is

    PHP Fatal error: Call to undefined function get_syndication_permalink()

    This app uses the "feedwordpress" plugin and get_syndication_permalink() is a function in that plugin.

    Does this ring a bell for anyone? I haven't done much WordPress development but it seems to me that something isn’t loading – WP doesn’t seem to load the plugins?

  2. emmawpe
    Posted 1 year ago #

    Hi there, hitchhiker!
    I'd be more than happy to connect you with someone at WP Engine via a phone call to help solve this issue! Are you available for a call tomorrow morning?

  3. hitchhiker
    Posted 1 year ago #

    Hi emmawpe

    After a very insightful response from one of WPEngine's support techs which nudged me in the right direction I resolved issue.

    It’s still a week of wasted time but I am very happy it got resolved.

    Thank you.

  4. emmawpe
    Posted 1 year ago #

    Ok! Glad to hear you were able to resolve this issue.
    Please feel free to reach out to me on twitter if you are able (@wpesupport) or facebook next time and I'd be happy to help! :)



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