Loading problems

  • gosouthonline

    (@gosouthonline)


    10 years, 2 months ago

    After two years of working perfectly, our very busy website http://GoSouthOnline.co.za has a new and serious problem!
    The load speed has seriously slowed and it keeps ‘losing connection’ or going to ‘not page found’ instead of saving. Once you go through the process of finding the post and re-saving, you are able to re-load, re-save and re-work.
    Saving Draft works half the time.
    Publishing goes to “Connection lost saving back-up” almost every time – although it does eventually post.

    Please advise URGENTLY!

    Thank you
    Martin (Joe) and Simone

Viewing 8 replies - 1 through 8 (of 8 total)
  • Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    🏳️‍🌈 Advisor and Activist

    10 years, 2 months ago

    I would ask your webhost for help on this one.

    HappyZebra

    (@happyzebra)

    10 years, 2 months ago

    If you like, I can run a maintenance check to see why your site is running slow for you. That should give you an idea of what to fix if it’s not server related

    Thread Starter gosouthonline

    (@gosouthonline)

    10 years, 2 months ago

    Thank you, Happy Zebra 🙂 would really appreciate!

    Thread Starter gosouthonline

    (@gosouthonline)

    10 years, 2 months ago

    Hi, US Again!

    WAY ABOVE OUR PAY-GRADE!
    This is what our webserver had to say:

    I see that the hosting server of the domain gosouthonline.co.za has been working fine without any issues since last 46 days. Also, as the server is continuously being monitored.

    On checking now, I see that the website is loading only after 13.51s. Therefore, please follow the URL given below and analyze the page loading speed of your website and the reasons for the slow speed of your website.
    ====
    http://gtmetrix.com/reports/gosouthonline.co.za/BWRy7ro8
    ====

    Then contact a developer and optimize the website contents/images,etc for better performance of your website. If the website is giving constant error even after optimizing the contents, then get back to us and we will see what can be done further to assist you.

    HappyZebra

    (@happyzebra)

    10 years, 2 months ago

    No worries! I’m here to help (otherwise the forums would be useless) I’ve got a couple questions for ya too. Go ahead and send me an email as I think that will be the quickest way to communicate and get stuff resolved 🙂

    Thread Starter gosouthonline

    (@gosouthonline)

    10 years, 2 months ago

    Thank you!!!
    [email address moderated – these forums do not provide support via email]

    esmi

    (@esmi)

    10 years, 2 months ago

    @happyzebra: Please do not solicit contact via email. Posting your email address or asking others to contact you off forums is really frowned upon here. This is to protect users and to prevent people from trying to solicit work or harvest email addresses from the forums.

    Additionally, the point of these community-based forums is to help each other in a public space so that the whole community can benefit from the discussion and any solutions proposed. Private discussions take this benefit away. If you would prefer a one-to-one disillusion, please try http://directory.codepoet.com/ or http://jobs.wordpress.net/

    Thread Starter gosouthonline

    (@gosouthonline)

    10 years, 2 months ago

    Thank you Esmi – appreciated!

Viewing 8 replies - 1 through 8 (of 8 total)
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